Voice over Internet Protocol (VoIP) is a revolutionary business phone service that allows phone systems for small businesses and large businesses to communicate on the same wavelength.
VoIP is essentially a method for converting traditional analog audio signals into digital data that is then transmitted via the Internet. VoIP then uses a standard Internet connection to bypass traditional expensive long-distance fees and place free phone calls, or an unlimited number of phone calls at a set monthly rate. For example, Jive, a leader in the business VoIP industry, charges a low monthly rate per user based on the number of users within a company.
Over the last several years, VoIP has revolutionized the telecommunications industry, completely reinventing how businesses make traditional phone calls. Experts anticipate that one day, VoIP services will entirely replace traditional telecommunications, as VoIP is more reliable and far less expensive to operate.
There are three different types of VoIP services in use today.
Additionally, many VoIP providers, such as Jive, offer a variety of bundled services, including auto attendants, call logs, call queues, voicemail, call reports, find-me follow-me features, caller ID, unified messaging, speed dial, music on hold, message on hold, custom schedules, call routing, desktop integration, remote access, virtual extensions, online fax, LDAP Integration, dial-by-name directories, ring groups, call transfers, call forwarding, Visual Dial Plan Editor, online PBX controls, call recording and intercom features. These features help save companies money, while boosting overall productivity.