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Customer Service Wins With Partnership of 2 Major Companies Supporting VoIP and CRM


Entrepreneur | 10/27/2017

A strategic partnership between VoIP and CRM companies just made meeting customers’ needs a whole lot easier. Jive Communications and Zoho are two companies who have partnered to take the next step in service.

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The Next Billion-Dollar Startups 2017


Forbes | 09/26/2017

Every year for the past three, Forbes has gone looking for 25 young U.S. companies with a strong shot at reaching a valuation of $1 billion or more. Last year’s list included hot companies like the crowdfunding site GoFundMe, online retailer Boxed and innovative home seller OpenDoor. This year, with the help of TrueBridge Capital Partners, we asked venture firms which companies they thought most likely to hit the billion-dollar mark soon. Then we cut that list down to a final 25, evaluating strategies, funding and competitive challenges as well as estimating current revenues.

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Jive Foundation announced


Daily Herald | 09/12/2017

Mike Sharp, chief product officer and co-founder of Jive, announced the formation of the Jive Foundation Tuesday morning. The Jive Foundation is a fund with the focus to provide financial contributions to nonprofit organizations. Jive employees can refer 501©(3) nonprofits to the Foundation for donations totaling in the few thousand dollar range.

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Jive Delivers Enterprise-Grade Business Cloud Communications


Superb Crew | 07/26/2017

From small businesses to large enterprises, people are recognizing the benefits of cloud communications and making the switch. The migration to the cloud is really starting to pick up and Jive is currently one of the highest-rated, secure and reliable cloud VoIP providers in the business communications space.

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Jive Shares Insights on the Importance of VoIP Call Quality


VoIP Review | 07/20/2017

Poor call quality was considered a major deterrent and hindered the rise and adoption of business Voice over Internet Protocol (VoIP) technology early on in business communications. The infrastructure and the technology in these infancy stages of VoIP had not yet been fully developed, and inevitably caused early VoIP phone systems to suffer from delays, dropped calls, noise, and echoes–issues that were (no doubt) bad for business. In today’s communications world, however, VoIP has significantly matured and businesses now get to enjoy crystal-clear calls in addition to access to a vast range of phone features on top of flexibility and scalability that cannot be matched by a traditional phone service.

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What Are Concerns With Integration and APIs?


D Zone | 07/13/2017

To gather insights on the state of integration, API design, and API management, we spoke with 19 executives who are familiar with integration and APIs and asked them, “What are your biggest concerns around integration today?”

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Could tech company Jive become a Utah unicorn?


KSL | 06/30/2017

In the fantasy world, the unicorn is a rare creature. In the tech world, it’s even rarer. In corporate culture, “unicorns” are what techies and investors have started calling private startup companies valued at $1 billion. The term was first coined in 2013 by longtime tech venture capitalist Aileen Lee when she began researching the probability of discovering and investing in one of these companies.

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Jive set to jump to new HQ, add 200 employees


Deseret News | 06/20/2017

“Jive is one of the largest, privately held, cloud communications companies in the nation, and we’re proud to be based in Utah County,” Pope said. “Our employees are hard-working, dedicated, long-term focused, and caring — all of which are reflections of the local culture.

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Jive announces new Pleasant Grove headquarters


Daily Herald | 06/19/2017

Jive, a unified communications as a service tech company, held its annual retreat this weekend, and the company’s executives chose that gathering to reveal the company’s new location: Pleasant Grove. Jive has already broken ground on a four-story, 52,000-square foot building near the OpenEdge office nestled in the northwest corner of the Pleasant Grove Boulevard freeway interchange. The company will use the top floors of the building, with the option to expand.

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Jive Announces New HQ In Pleasant Grove


Silicon Slopes | 06/19/2017

For Jive Communications, the keyword is growth.

This growth comes in many forms — $100 million in revenue, 700+ employees worldwide, and an ever-expanding presence within the Utah tech community.

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Jive partners with Cisco on unified communications


Tom Allen | 06/05/2017

The Jive Voice service offering includes voice; contact centre; mobile; and video products, delivered directly from the cloud. The system can be controlled and updated in real time from a browser, and also includes features such as custom schedules and find me/follow me; users can route incoming calls to specific phones, depending on their location. The Voice product is already used in VoIP deployments worldwide.

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Jive and Cisco: Smart Desk Phones for a Smart Cloud Platform


Matt Grech | 06/02/2017

It’s always a good sign when we see one Business VoIP or UC provider joining forces with another provider. But an even better sign is when we see the major powerhouses of an entire industry team up with a Unified Communications provider. These partnerships are generally responsible for spawning new innovative solutions, and pushing  Cloud Communication adoption in new ways.

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Disrupt Your Industry With Stellar Customer Service


Forbes | 06/03/2017

Here’s what makes this even more intriguing. The industry they are in, telecommunications, is not known for its stellar customer service. So, it’s impressive that Jive’s customer service earns them 98% retention with their customers. Their NPS score is excellent at 68, putting them in a class with other customer service superstars such as Apple with an NPS score of 72, Amazon at 69 and Netflix at 68. And, compared to their main competition, whose scores are at 16 and 30, Jive is a rock star. Sterling Snow, Jive’s marketing communications director, says, “The telecommunications/VoIP industry is ripe for disruption through customer service.”

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Cisco and Jive Jump into UC Partnership


TMC | 06/01/2017

Teamwork makes the dream work is a phrase that holds truth on the gridiron, baseball diamond and in unified communications. As the industry enjoys a front row seat to a cloud-based coup, it is important to remember that exceptional communications is far more than a UC or UcaaS deployment. This is simply a first step, as in many cases the endpoints at play define the experience.

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WTC Utah awards biz champions


Daily Herald | 05/19/2017

The World Trade Center Utah presented Orem’s Jive Communications with the Vanguard in International Business Award at the Utah County International Business Forum on Monday at Provo’s Nu Skin headquarters.

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Modern Technologies Clash with Traditional Telecom for the Future of Business Telephoning


Huffington Post | 05/18/2017

Unified communications is a concept disrupting the business telephony industry. When voice over IP (VoIP) service first hit the market, the concept was nothing short of revolutionary. Businesses were slow to adopt at first, fearing the dropped calls and shoddy transmission that plagued the earliest efforts. Today, all that has changed. The technology has come into its own, and the low-cost alternative to traditional landlines is rapidly becoming the industry standard. Frost & Sullivan reports that 70% of CEO’s are planning to make the switch.

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Jive Enters the Top 10


The Channel Co. | 05/17/2017

Privately held UCaaS provider Jive made its first showing on the scorecard, making the top 10 due to its installed base of seats.

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6 Stories of Stellar Customer Service: These VoIP Providers Go The Extra Mile


Matt Grech | 04/24/2017

We probably all have a fair share of customer service horror stories to share online or with friends. With customer service being such an integral part of how consumers view and perceive your brand, no one wants to see their company on the other end of a horror story. In fact, at this point, the customer’s experience is one of the major factors both consumers and business owners will rely on when shopping for a solution or service provider.

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Jive Adds New Capabilities to Its Cloud-based UC Platform


VoIP-info.org | 04/14/2017

Leading cloud communications provider Jive Communications recently unveiled new enhancements to its cloud-based UC platform to help channel partners and enterprise users to streamline business workflows and deliver enhanced customer service

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Jive Discusses Searchable Voice, Contextual Communications


Communications Applications | 04/12/2017

Jive formally unveiled a new business continuity solution. In an interview with TMC yesterday, CMO Matt Peterson talked about the new offering and provided guidance on what Jive was working on next.

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5 Telecom Updates Solution Providers Should Check Out Right Now


The Channel Co. | 04/14/2017

Cloud-based UC provider Jive Communications unveiled three updates to its platform for its channel partners this week.

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For Jive Communications, The Keyword Is Growth


Silicon Slopes | 04/11/2017

Silicon Slopes profiles Jive, from its start in 2006 to today. Jive recently hit 500+ employees and still looking at potential growth this year.  

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Silicon Slopes Vs. Silicon Valley: Four Tech Unicorns, Thousands Of Startups, No Frenzy


Forbes | 04/03/2017

John Pope, CEO of Jive Communications, explains the bootstrapping mentality of many successful Utah startups in this article on billion-dollar, privately owned businesses headquartered in Silicon Slopes, Utah’s tech hub.

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Everything Existing Toshiba IP Users Need To Know About The Service “Wind Down”


GetVoIP | 04/06/2017

Toshiba announced they’ll be ending their Telecommunications Systems Divisions, but promised to extend some of their coverage and support. However, when those run out, Toshiba users are encouraged to seek out a cloud solution like Jive’s.

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The Doyle Report: Collaboration Overload Is Killing Productivity


MSPmentor | 03/28/2017

Jive Communications cofounder and CMO Matt Peterson offers insight into the state of Unified Communications (UC) and expectations for the industry’s future.

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Global Business VoIP Market 2017


The First Newshawk | 03/27/2017

Worldwide Business VoIP Market 2017 Industry Research Report presents a professional and complete analysis of global Business VoIP market on the current situation.

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Jive Looks to Expand Utah Operation


KSL | 03/10/2017

Jive finds itself on the cusp of a major expansion, with plans in place to add 200 employees to their current workforce of 500, as well as building a new headquarters in Utah County.

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Jive Hosted VoIP


PC Mag | 02/21/2017

The premise is simple. Plug in the phones to the internet, configure the system via a web portal, and, voilà! Your full-blown business VoIP system is up and running.

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Jive Growing within Cloud-Based Business Phone Communication Space


Daily Herald | 02/20/2017

Jive Communications is a different way of setting up a unified communications systems that wasn’t even possible 20 years ago. Jive is a cloud-based telephony system, allowing businesses to access all of their communication needs in the office and on the go.

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Everyday learners: Remote tutoring is changing Utah County children’s lives


Daily Herald | 01/25/2016

Online tutoring is a way companies in Utah County (like Jive) are getting involved with the community and helping promote literacy.

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New Jive Contact Center System Offers Complete Jive Voice Connection


Virtual PBX | 11/29/2016

Jive Communications has recently taken a step toward better by added a complete cloud-based contact center solution to its Jive Voice hosted private branch exchange (PBX) service.

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Jive Communications Employees to Cheer on NASCAR’s John Wes Townley at Las Vegas Motor Speedway


PR Web | 09/30/2016

John Wes Townley heads to Las Vegas Motor Speedway this weekend to defend his victory in last fall’s NASCAR Camping World Truck Series event.

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5 Channel Ops: Malicious Mice, Jive Show Recap, Robotics Vs. Porch Pirates


Channel Partners news | 03/25/2016

In case you missed the big presentation in Las Vegas, Jive’s new multipoint video conferencing and collaboration suite, Jive Video Pro, took home the award for best new product.

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Jive Announces HD Conferencing, Collaboration in the Cloud


Channel Partners news | 03/15/2016

Jive Communications, Inc. announced the upcoming release of Jive Video Professional, a multi-point video conferencing and cloud-based collaboration service.

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Jive Partnerplus Makes Its Debut


Channel Partners news | 03/15/2016

Jive Communications, Inc. announced the private launch of Jive Partnerplus at Channel Partners 2016. The industry-leading web toolkit helps partners create and convert leads, manage accounts, access marking and training resources.

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Jive Expands Hosted VoIP and Cloud Communications to Mexico


Utah Governor’s Office of Economic Development | 03/15/2016

Jive Communications, Inc. announced the expansion of world-class hosted voice over Internet protocol (VoIP) and cloud communication services to Mexico and opening of offices in Jalisco.

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How Companies Are Helping the Utah Community


Provo Herald | 01/19/2016

This last Christmas, Jive sponsored dozens of Angel Tree names, donated hundreds of books to children in the community, participated in Sub for Santa. Jive employees also volunteer year-round as tutors to students who struggle with reading.

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Frost & Sullivan Recognized Best-In-Class Companies with Prestigious Awards


Frost & Sullivan | 01/15/2016

Frost & Sullivan honored Jive Communications and other recipients of its 2015 Exellence in Best Practices Awards at a gala held Wednesday, January 14, in San Diego, California.

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2015 in Review: 7 of the Biggest DC Tech Stories


Tech Cocktail | 12/12/2015

In what was possibly Washington DC’s rockiest exit this year, Speek was acquired by Utah-based Jive Communications.

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Jive Communications Continues Expansion Plan, Acquires Easy Office Phone


SIP Trunking Report | 11/03/2015

Jive Communications’ expansion into different markets, either through acquisitions or strategic partnerships, does not show any signs of stopping. The company’s latest acquisition is Easy Office Phone, a provider of cloud-based business phone services based in Canada.

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Jive Communications Acquires VoIP Provider Easy Office Phone


Toronto Tribune | 10/30/2015

Jive Communications, a leader in hosted communications, has joined forces with Easy Office Phone, a cloud-based phone service company based in Burlington, ON. Together, the companies are scripting a new chapter in the communications industry.

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Jive Communications Acquires VoIP Provider Easy Office Phone


Talkin’ Cloud | 11/03/2015

Jive Communications has acquired Easy Office Phone, a Burlington, Ontario-based Voice over Internet Protocol (VoIP) provider.

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Following Speek Exit, What Comes Next?


Tech Cocktail | 07/06/2015

Jive acquired DC-based web conferencing provider Speek and hired many of the remaining Speek employees.

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Speek Gets Acquired by Utah-Based Jive Communications


Washington Business Journal | 06/24/2015

After months of speculation, it’s official: Orem, Utah-based Jive Communications has acquired Speek.

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Jive Communications to Acquire Speek


Tech.Co | 06/24/2015

Northern Virginia-based company Speek is set to be acquired by Utah-based Jive Communications.

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After Months of Seeking a Buyer, Speek Is Acquired by Jive Communications


DCInno | 06/24/2015

Following months of rumors, DC-based enterprise communications software startup Speek has been acquired by Utah-based Jive Communications.

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Move Over, Silicon Valley: Utah Has Arrived


Inc.com | 10/11/2014

Jive Communications is among a set of Utah-based tech startups that have received Silicon Valley-level venture capital funding, earning the Salt Lake Valley/Utah Valley area the nickname “Silicon Slopes.”

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Jive Communications’ Message Is Clear: Utah Is the Place to Do Business


Utah Governor’s Office of Economic Development | 02/13/2014

The Utah Governor’s Office of Economic Developed announced Thursday the expansion of Jive Communications’ Utah County operations, qualifying it for a tax credit incentive.

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Jive Communications to expand in Utah County


Deseret News | 02/13/2014

The Utah Governor’s Office of Economic Developed announced Thursday the expansion of Jive Communications’ Utah County operations, qualifying it for a tax credit incentive.

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Jive rated best VoIP company to work for by GetVoIP and glassdoor.com


GetVoIP.com | 02/12/2014

Jive Communications, Inc., a leading provider of Hosted VoIP and Unified Communications, has been awarded Qualified Vendor Status for CALNET 3. K-12 institutions in California can now secure Priority 1 E-Rate eligible VoIP and MPLS services from Jive on CALNET 3 during the remaining 20 days before the E-Rate deadline on March 26th.

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