Back to the Glossary


Letter of Agency or Letter of Authorization. A document you complete and return to your new carrier that authorizes the new carrier to act on your behalf when it comes to communications matters. This is normally obtained so that your new carrier can request Local Number Portability (LNP) from your previous carrier, transferring your number from the losing carrier to the new carrier.

Latest Posts

Is Artificial Intelligence the Remedy for Contact Center Attrition?

21 Company Gift Ideas for the Holidays

VoIP’s Many Advantages

Blog Categories

Have any Questions?

Contact a Jive Specialist