Individual Call Logs

Back to the Glossary

Definition

The collection of statistical and procedural data from your incoming and outgoing calls. This data is then organized and made available in reports. Call logs typically gather data like dates, times, call duration, users, extensions dialed, and final outcomes.

Related Terms


Latest Posts

Linked: Call Centers and Social Media

Jive at CASBO

Productive Telecommuting Tips

Blog Categories

Have any Questions?

Contact a Jive Specialist