Call Center

Back to the Glossary

Definition

A location equipped with a contact center system and several agent stations (typically equipped with a desktop computer and phone) where your employees can answer a high volume of customer calls.

Latest Posts

When in Utah, You've Gotta Play in the Snow

ng conf 2015: Developers of Tomorrow

Game of Phones: A Buyer’s Guide to Hosted VoIP Office Phones

Blog Categories

Have any Questions?

Contact a Jive Specialist