A phone function that allows your agents to log into and out of a call queue at the start and end of their shift. When logged out, agents’ calls are automatically forwarded onto the next available agent.
Welcome to the Marketo Outage of 2017! If you went to Marketo’s website earlier, it was down. Which meant marketing teams were locked out of their accounts, leaving them unable to work on any of their campaigns. And as is the case whenever an event like this threatens marketing teams, what do we do? We come together and tweet. Check out some of our favorite tweets here.
If you’re using landlines to make your calls at work and home, you’re behind the times. Upgrade to a business phone system in the cloud.