Jive Mobile for iOS
To maximize functionality, Jive recommends enabling all of the following settings.
From the home screen, go to Settings > Jive (you will need to scroll down through a list of all the installed apps).
Allows the app to access your location. This must be enabled to apply location based rules.
Allows the app to access contacts stored on your device; merging your personal contacts with the system directory.
Allows the app to use the device’s microphone.
Allows the app to use the device’s camera.
Defines how notifications are displayed on your device for incoming calls, messages, etc.
|Background App Refresh||
Allows the app to receive phone calls, messages, etc. when it is open but not actively running on the screen
Allows the app to use cellular data when not connected to Wi-Fi.
Displays missed calls and messages (most recent appear at the top). Tap a contact to return their call, or a conversation to view and reply.
Creates a new message conversation.
Swipe down to refresh message conversations.
Swipe left on a message or call and then tap [Delete] to hide it from your recents.
Note: Messages will reappear once the conversation resumes.
Displays all contacts.
Displays only favorite contacts.
Tip: Tap [Add to Favorites] while viewing the contact’s information to add a contact to favorites.
Searches for a contact. Contacts that match your entry will appear below. Tap any result to instantly call that contact.
Displays a list of either all contacts or favorite contacts. Tap a contact to view/edit contact information.
Adds a new contact.
|Location Based Rules||
Defines how the app behaves when the device enters or exits a specified location boundary (geo-fencing). For example, if you want to prevent taking work calls when you are home, etc.
Enter rule name
Select action on entry
Select action on exit
Selects the extension used to make and receive phone calls.
Do Not Disturb
|Show Favorite's Presence||
Enables presence monitoring allowing you to visually monitor other lines (extensions) to know whether or not one of your favorites is on an active call.
Note: Contacts that have not been added as favorites can only be monitored from within contact details.
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