Support

Yealink VP-T49G

You do not need to dial any numerical prefix before dialing an extension or external number. Simply dial the extension or 10 digit number.

Call Forwarding

1. Tap the Menu softkey.

2. Select Features > Call Forward.

3. Turn on the desired forwarding type.

  • Always: Forwards all incoming calls.
  • No Answer: Forwards all unanswered incoming calls.
  • Busy: Forwards calls that arrive when you’re already in a call.

Note: Call Waiting must be disabled (Menu > Features > Call Waiting) to enable Call Forward Busy.

4. Enter the internal extension or external number to which calls will be forwarded.

5. If you selected No Answer, enter how many rings to wait before forwarding.

6. Tap the Save softkey (to disable call forwarding, turn off the forwarding type).

Tip: While your phone rings, press the Forward softkey to forward the incoming call to another person.

Do Not Disturb (DND)

Enabling DND stops your phone from ringing and sends all incoming calls directly to voicemail.  Calls are logged in your Missed Calls.

1. Tap  to enable/disable.

Voicemail Access

1. Press .

2. Dial your password (default 0000).

Speed Dial

1. Tap and hold an unassigned Line key.

2. Change the Type to Speed Dial.

3. Enter a Name and Number.

4. Tap the Save softkey.

3-Way Calls

1. While on an active call, tap the Conference softkey.

2. Dial the internal extension or external number to add to the conference.

3. Wait for the second party to answer, and then let them know that you would like to add them to a 3-way call.

4. Tap Conference again.

Warm Transfer

Places a current call on hold and allows you to speak with the other party before transferring the call to them.

1. While on an active call, press .

2. Dial the internal extension or external number.

3. Speak with the destination party.

Tip: To cancel a warm transfer, press the EndCall softkey. This will take you back to the original call.

4. Press  again.

Blind Transfer

A blind transfer routes a call to another party without speaking to them first.

1. While on an active call, press .

2. Dial the internal extension or external number.

3. Press  before the destination party answers.

Tip: To transfer a call directly to voicemail, dial 0 + extension.

Hold

1. Press .

2. Tap the Line softkey to retrieve the call.

Modify Ringtone

1. Tap the Menu softkey.

2. Select Basic SoundRing Tones.

3. Select the desired ringtone (highlight to sample ringtones).

4. Tap the Save softkey.

Note: This device supports silent ringtones.

Presence Monitoring

In order to presence monitor, you must have the feature enabled on your device by an administrator. If not enabled, contact your system administrator for assistance.

Note: The lines that you wish to monitor must be speed dial assignments on your phone.

*Softkeys are buttons located around the display whose function changes depending on the context. These keys are managed by your system administrator.

See a feature you don’t understand? See our phone feature glossary.

Call Handling Features

  • Warm Transfer
  • Blind Transfer
  • Do Not Disturb (DND)
  • Call Forward All
  • Call Forward Busy*
  • Call Forward No Answer
  • Anonymous Call Rejection
  • Intercom (* + ext)

*Call waiting must be disabled.

  • Hold
  • Multi-way Calling
  • Reject
  • Call Waiting
  • On-hook Dialing
  • Speakerphone
  • Stutter Tone

User Interface Features

  • Call Logs
  • On Device Directory
  • Multicast “Mega Volume*
  • Bluetooth

*Requires latest firmware version and additional configuration.

  • LDAP Directory
  • Adjustable Ringer Volume
  • On Device Call Recording

 

Feature Keys

  • 16 SIP Accounts
  • 29 Upper Multifunction Keys*
  • On Device Speed Dial Edit

*Supports line assignments.

  • Voicemail Button
  • Mute Button

Display

  • Touch Screen Display
  • Message Waiting Indicator (MWI)
  • Caller ID (CID)
  • Busy Lame Field (BLF)

*Requires latest firmware version and additional configuration 

 

  • Shared Line Appearance*
  • Time/Date Display
  • On-Screen Message Display

Network & Provisioning

  • One Touch Activation
  • PC Connection
  • Gigabit Ethernet
  • Secure Provisioning
  • Cisco Multicast
  • Polycom Multicast
  • Web Interface Provisionable

Hardware

  • Wired Headset

Before you begin:

  1. Verify a device profile has been created.
  2. Verify the phone’s MAC address has been assigned to the device profile.

From the Web Interface (Web UI)

1. Press the Menu key.

2. Select Status > Network > IPv4 and then write down the phone’s IP Address (it may scroll to display the entire address).

3. Open an incognito window in Google Chrome, type the IP address into the address (URL) bar, and then press Enter on your keyboard.

4. Enter the Device Admin Password. You can find this password within the Jive Administration Security tab.

Note: If this password is not accepted, contact Customer Support for assistance.

5. Go to Settings tab > Auto Provision.

6. Enter http://‹domain›.onjive.com/p for the Server URL.

Note: Replace ‹domain› with your unique domain (found in parentheses at the top of the admin dashboard).

7. Click [Confirm] > [Auto Provision Now].

8. Click [Yes] to reboot.

Note: Once your phone reboots, you must manually power cycle the device as well to apply its provisioning settings.

Reset Secure Provisioning

After a factory reset on a phone, you’ll need to reset secure provisioning from Jive Administration as well so it can reconnect to Jive.

1. Click Devices in the left sidebar.

2. Click the device that needs secure provisioning reset.

3. From the Hardware tab > Reset Secure Provisioning, click [RESET].

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