Support

Yealink T58V

You do not need to dial any numerical prefix before dialing an extension or external number. Simply dial the extension or 10 digit number.

Call Forwarding

1. Tap the Setting softkey.

2. From the Features section, tap Call Forward.

3. Turn ON the desired forwarding type.

  • Always: Forwards all incoming calls.
  • No Answer: Forwards all unanswered incoming calls.
  • Busy: Forwards calls that arrive when you’re already in a call.

Note: Call Waiting must be disabled (Menu > Features > Call Waiting) to enable Call Forward Busy.

4. Enter the internal extension or external number to which calls will be forwarded.

5. If you selected No Answer, enter how many rings to wait before forwarding.

6. Tap  (to disable call forwarding, turn off the forwarding type).

Tip: While your phone rings, press the Forward softkey to forward the incoming call to another person.

Do Not Disturb (DND)

Enabling DND stops your phone from ringing and sends all incoming calls directly to voicemail.  Calls are logged in your Missed Calls.

1. Tap the Setting softkey.

2. From the Features section, tap DND to enable/disable.

Voicemail Access

1. Press .

2. Dial your password (default 0000).

Speed Dial

Please contact your system administrator regarding your speed dial assignments.

3-Way Calls

1. While on an active call, tap the Conference softkey.

2. Dial the internal extension or external number to add to the conference.

3. Wait for the second party to answer, and then let them know that you would like to add them to a 3-way call.

4. Tap the Conference softkey again.

Warm Transfer

Places a current call on hold and allows you to speak with the other party before transferring the call to them.

1. While on an active call, press .

2. Enter the internal extension or external number, then tap Send.

3. Speak with the destination party.

Tip: To cancel a warm transfer, press the EndCall > Resume softkeys. This will take you back to the original call.

4. Press .

Blind Transfer

A blind transfer routes a call to another party without speaking to them first.

1. While on an active call, press .

2. Enter the internal extension or external number.

3. Tap Transfer.

Tip: To transfer a call directly to voicemail, dial 0 + extension.

Hold

1. Press .

2. Tap the Line softkey to retrieve the call.

Modify Ringtone

1. Tap the Setting softkey.

2. Select Basic SoundRing Tones > Common.

3. Tap the desired ringtone (highlight to sample ringtones).

4. Tap .

Note: This device supports silent ringtones.

Presence Monitoring

In order to presence monitor, you must have the feature enabled on your device by an administrator. If not enabled, contact your system administrator for assistance.

Note: The lines that you wish to monitor must be speed dial assignments on your phone.

*Softkeys are buttons located around the display whose function changes depending on the context. These keys are managed by your system administrator.

See a feature you don’t understand? See our phone feature glossary.

Call Handling Features

  • Warm Transfer
  • Blind Transfer
  • Do Not Disturb (DND)
  • Call Forward All
  • Call Forward Busy*
  • Call Forward No Answer
  • Anonymous Call Rejection
  • Intercom (* + ext)

*Call waiting must be disabled.

  • Hold
  • Multi-way Calling
  • Reject
  • Call Waiting
  • On-hook Dialing
  • Speakerphone
  • Stutter Tone

User Interface Features

  • Call Logs
  • On Device Directory
  • Multicast “Mega Volume*
  • Bluetooth

*Requires latest firmware version and additional configuration.

  • LDAP Directory
  • Adjustable Ringer Volume
  • On Device Call Recording

 

Feature Keys

  • 16 SIP Accounts
  • 27 Upper Multifunction Keys*
  • On Device Speed Dial Edit

*Supports line assignments.

  • Voicemail Button
  • Mute Button

Display

  • Touch Screen Display
  • Message Waiting Indicator (MWI)
  • Caller ID (CID)
  • Busy Lame Field (BLF)

*Requires latest firmware version and additional configuration 

 

  • Shared Line Appearance*
  • Time/Date Display
  • On-Screen Message Display

Network & Provisioning

  • One Touch Activation
  • PC Connection
  • Power Over Ethernet (PoE)
  • Gigabit Ethernet
  • Cisco Multicast
  • Polycom Multicast
  • Web Interface Provisionable
  • Secure Provisioning

Hardware

  • Sidecar w/14 Programmable Keys*
  • Up to 3 Sidecars

*Supports line assignments.

  • Wired Headset

Please contact Customer Support to provision this phone.

Below is a list of compatible accessories supported by Jive. Check the downloads section for user manuals, or click the correlating links below.

The Yealink EXP50 Color-screen Expansion Module features a large 4.3-inch color-screen LCD, giving you a vivid visual experience. In addition, it provides you with a simple user interface and advanced call handling capabilities.

  • 20 flexible buttons – 60 various features, including:
    • BLF
    • Speed dial
    • Call forward
    • Transfer
    • Call park

For a complete list of supported features, visit the Supported Features tab.

Being an easy add-on, Yealink IP Phone Camera CAM50 is a HD video camera with high quality that helps your T58V turn into a real desktop video conferencing solution in seconds.

Key Features:

  • 2 mega-pixel HD Camera
  • 720p@30fps
  • Plug and Play
  • Adjustable with privacy shutter

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