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Yealink T23P

You do not need to dial any numerical prefix before dialing an extension or external number. Simply dial the extension or 10 digit number.

Call Forwarding

1. Press the Menu softkey.

2. Select Features > Call Forward.

3. Enable the desired forwarding type.

  • Always: Forwards all incoming calls.
  • No Answer: Forwards all unanswered incoming calls.
  • Busy: Forwards calls that arrive when you’re already in a call.

Note: Call Waiting must be disabled (Menu > Features > Call Waiting) to enable Call Forward Busy.

4. Enter the internal extension or external number to which calls will be forwarded.

5. If you selected No Answer, enter how many rings to wait before forwarding.

6. Press the Save softkey (to disable call forwarding, disable the forwarding type).

Tip: While your phone rings, press the Fwd softkey to forward the incoming call to another person.

Do Not Disturb (DND)

Enabling DND stops your phone from ringing and sends all incoming calls directly to voicemail.  Calls are logged in your Missed Calls.

1. Press the DND softkey to enable/disable.

Voicemail Access

1. Press the MESSAGE key.

2. Dial your password (default 0000).

Speed Dial

1. Press and hold an unassigned Line key.

2. Change the Type to Speed Dial.

3. Enter a Name and Number.

4. Press the Save softkey.

3-Way Calls

1. While on an active call, press the Conf softkey.

2. Dial the internal extension or external number to add to the conference.

3. Wait for the second party to answer, and then let them know that you would like to add them to a 3-way call.

4. Press the Conf softkey again.

Warm Transfer

Places a current call on hold and allows you to speak with the other party before transferring the call to them.

1. While on an active call, press TRAN softkey.

2. Dial the internal extension or external number.

3. Speak with the destination party.

4. Press TRAN softkey.

Blind Transfer

A blind transfer routes a call to another party without speaking to them first.

1. While on an active call, press the TRAN softkey.

2. Dial the internal extension or external number.

3. Press TRAN softkey before the destination party answers.

Tip: To transfer a call directly to voicemail, dial 0 + extension.

Hold

1. Press the HOLD softkey.

2. Press the Line softkey to retrieve the call.

Tip: If multiple calls are on hold on a single line key, use the arrow keys to switch between the calls then press the Resume softkey to retrieve the desired call. If more than two calls are on hold on a single key, an indication will appear on the display, for example “2/3” shows that this is the second call out of three calls.

Modify Ringtone

1. Press the Menu softkey.

2. Select Settings > Basic Settings > Sound > Ring Tones.

3. Select the desired ringtone (press the Play softkey to sample ringtones).

4. Press the Save softkey.

Note: This device supports silent ringtones.

Presence Monitoring

In order to presence monitor, you must have the feature enabled on your device by an administrator. If not enabled, contact your system administrator for assistance.

Note: The lines that you wish to monitor must be speed dial assignments on your phone.

*Softkeys are buttons located around the display whose function changes depending on the context. These keys are managed by your system administrator.

See a feature you don’t understand? See our phone feature glossary.

Call Handling Features

  • Warm Transfer
  • Blind Transfer
  • Do Not Disturb (DND)
  • Call Forward All
  • Call Forward Busy*
  • Call Forward No Answer
  • Anonymous Call Rejection
  • Intercom (* + ext)

*Call waiting must be disabled.

  • Hold
  • Multi-way Calling
  • Reject
  • Call Waiting
  • On-hook Dialing
  • Speakerphone
  • Stutter Tone

User Interface Features

  • Call Logs
  • On Device Directory
  • Remote Phonebook/Directory
  • LDAP Directory

*Requires latest firmware version and additional configuration. 

  • Adjustable Ringer Volume
  • On Device Call Recording
  • Multicast “Mega” Volume*

Feature Keys

  • 3 SIP Account
  • 3 Upper Multifunction Keys*
  • Voicemail Button

*Supports line assignments.

  • Mute Button
  • On Device Speed Dial Edit

Display

  • Black & White Display
  • Message Waiting Indicator (MWI)
  • Caller ID (CID)
  • Busy Lamp Field (BLF)

*Requires latest firmware version and additional configuration. 

 

  • Time/Date Display
  • On-Screen Message Display
  • Shared Line Appearance*

Network & Provisioning

  • On Device Ethernet (PoE)
  • One Touch Activation
  • PC Connection
  • Cisco Multicast
  • Polycom Multicast
  • Web Interface Provisionable

Hardware

  • Wired Headset

Before you begin:

  1. Verify a device profile has been created.
  2. Verify the phone’s MAC address has been assigned to the device profile.

1. Press the Menu key.

2. Select Status and then write down the phone’s IP Address (it may scroll to display the entire address).

3. Open an incognito window in Google Chrome, type the IP address into the address (URL) bar, and then press Enter on your keyboard.

4. Log in with: Username = admin and Password = admin.

Note: If this password is not accepted, contact Customer Support for assistance.

5. Go to Settings tab > Auto Provision.

6. Enter http://‹domain›.onjive.com/p for the Server URL.

Note: Replace ‹domain› with your unique domain (found in parentheses at the top of the admin dashboard).

7. Click [Confirm] > [Auto Provision Now].

Note: Once your phone reboots, you must manually power cycle the device as well to apply its provisioning settings.

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