VTech VSP735

You do not need to dial any numerical prefix before dialing an extension or external number. Simply dial the extension or 10 digit number.

Call Forwarding

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1. Press the CallFwd softkey.

2. Select Features > Call > Call forward.

3. Turn On the desired forwarding type.

  • Always: Forwards all incoming calls.
  • No Answer: Forwards all unanswered incoming calls.
  • Busy: Forwards calls that arrive when you’re already in a call.

4. Enter the internal extension or external number to which calls will be forwarded.

5. If you selected No Answer, enter how many rings to wait before forwarding.

6. Press the Save softkey.

Tip: While your phone rings, press the Forward softkey to forward the incoming call to another person.

Do Not Disturb (DND)

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Enabling DND stops your phone from ringing and sends all incoming calls directly to voicemail.  Calls are logged in your Missed Calls.

1. Press the DND key to enable/disable.

Voicemail Access

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1. Dial the MESSAGE key.

2. Dial your password (default 0000).

Speed Dial

Please contact your system administrator regarding your speed dial assignments.

3-Way Calls

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1. While on an active call, press the CONFERENCE softkey.

2. Dial the internal extension or external number to add to the conference.

3. Wait for the second party to answer, and then let them know that you would like to add them to a 3-way call.

4. Press the Conf softkey.

Warm Transfer

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Places a current call on hold and allows you to speak with the other party before transferring the call to them.

1. While on an active call, press the TRANSFER softkey.

2. Dial the internal extension or external number.

3. Speak with the destination party.

4. Press the Transf softkey.

Blind Transfer

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A blind transfer routes a call to another party without speaking to them first.

1. While on an active call, press the TRANSFER softkey.

2. Dial the internal extension or external number.

3. Press the Transf softkey before the destination party answers.

Tip: To transfer a call directly to voicemail, dial 0 + extension.

Hold

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1. Press the Hold softkey.

2. Press the Line key to retrieve the call.

Modify Ringtone

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1. Press the MENU key.

2. Select User Settings > Audio > Ringer Tone.

3. If there are multiple lines assigned to the device, select the line you wish to modify.

4. Select the desired ringtone (highlight to sample ringtones).

5. Press the Save softkey.

Note: This device does not support silent ringtones.

Presence Monitoring

In order to presence monitor, you must have the feature enabled on your device by an administrator. If not enabled, contact your system administrator for assistance.

Note: The lines that you wish to monitor must be speed dial assignments on your phone.

*Softkeys are buttons located around the display whose function changes depending on the context. These keys are managed by your system administrator.

See a feature you don’t understand? See our phone feature glossary.

Call Handling Features

  • Warm Transfer
  • Blind Transfer
  • Do Not Disturb (DND)
  • Call Forward All
  • Call Forward Busy
  • Call Forward No Answer
  • Call Forward Ring
  • Hold
  • Reject
  • Multi-way Calling
  • Anonymous Call Rejection
  • Call Waiting
  • On-hook Dialing
  • Speakerphone
  • Stutter Tone

User Interface Features

  • Call Logs
  • LDAP Directory
  • On Device Directory
  • Adjustable Ringer Volume

Feature Keys

  • 5 SIP Accounts
  • Dedicated Line Keys
  • 1 Physical Line Key
  • Upper Multifunction Keys* – 12 Physical / 24 Virtual

*Supports line assignments.

  • 16 Lower Multifunction Keys*
  • Mute Button
  • Voicemail Button

Display

  • Black & White Display
  • Message Waiting Indicator (MWI)
  • Busy Lamp Field (BLF)
  • Time/Date Display
  • Caller ID (CID)
  • On Screen Message Display

Network & Provisioning

  • On Device Ethernet (PoE)
  • Web Interface Provisionable
  • PC Connection

Hardware

  • VSP601 Wireless Handset
  • VSP505 Cordless Headset
  • Wired Headset

Before you begin:

  1. Verify a device profile has been created.
  2. Verify the phone’s MAC address has been assigned to the device profile.

1. Press the MENU key.

2. Select Status Network and then write down the phone’s IP Address.

3. Open an incognito window in Google Chrome, type the IP address into the address (URL) bar, and then press Enter on your keyboard.

4.  Log in with: Username = admin and Password = admin.

Note: If this password is not accepted, contact Customer Support for assistance.

5. Go to Servicing > Provisioning.

6. Enter http://‹domain›.onjive.com/p for the Server URL.

Note: Replace ‹domain› with your unique domain (found in parentheses at the top of the admin dashboard).

7. Click [Save] > Reboot > [Reboot].

Note: Once your phone reboots, you must manually power cycle the device as well to apply its provisioning settings.

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