1. Press the Fwd softkey.

2. Select the desired forwarding type.

• Always: Forwards all incoming calls.
• No Answer: Forwards all unanswered incoming calls.
• Busy: Forwards calls that arrive when you’re already in a call.

3. Enter the internal extension or external number to which calls will be forwarded.

4. If you selected No Answer, enter how many rings to wait before forwarding.

5. Press the Enbl softkey (to disable call forwarding, press the Dsbl softkey).

Tip: While your phone rings, press the Forward softkey to forward the incoming call to another person.

Enabling DND stops your phone from ringing and sends all incoming calls directly to voicemail.  Calls are logged in your Missed Calls.

1. Press the More > DND softkeys to enable/disable.

1. Dial *99.

2. Dial your password (default 0000).

If enabled by your system administrator, your contact directory will be populated with all the lines on your system.

1. While on an active call, press the More > Conf softkeys.

2. Dial the internal extension or external number to add to the conference.

3. Wait for the second party to answer, and then let them know that you would like to add them to a 3-way call.

4. Press More > Conf again.

Places a current call on hold and allows you to speak with the other party before transferring the call to them.

1. While on an active call, press the Tsfr softkey.

2. Dial the internal extension or external number.

3. Speak with the destination party.

Tip: To cancel a warm transfer, look for the Cancel or EndCall softkey. This will take you back to the original call, or allow you to resume.

4. Press and hold Tsfr.

A blind transfer routes a call to another party without speaking to them first.

1. While on an active call, press the Tsfr softkey.

2. Select Blind.

3. Dial the internal extension or external number.

Tip: To transfer a call directly to voicemail, dial 0 + extension.

1. Press the Hold softkey.

2. Press the Line key to retrieve the call.

Tip: If multiple calls are on hold on a single line key, use the arrow keys to switch between the calls then press the Resume softkey to retrieve the desired call. If more than two calls are on hold on a single key, an indication will appear on the display, for example “2/3” shows that this is the second call out of three calls.

1. Press .

2. Select Settings > Basic > Ring Type.

3. If there are multiple lines assigned to the device, select the line you wish to modify.

4. Highlight the desired ringtone (press the Play softkey to sample ringtones).

5. Press the Sel softkey.

Note: This device supports silent ringtones.

In order to presence monitor, you must have the feature enabled on your device by an administrator. If not enabled, contact your system administrator for assistance.

Note: Speed dial assignments and contacts in your Buddy List can be monitored by enabling Watch Buddy for each contact.

1. Press .

2. Select Settings > Advanced.

3. Enter the Device Admin Password. You can find this password within the Jive Administration Security tab.

4. Select Administration Settings > Network Config.

5. Select Server Menu or Provisioning Server.

6. Define the following settings:

7. Select Exit > Exit > Save Config.

Note: If the phone doesn’t automatically reboot, you must power cycle the device to apply its provisioning settings.

1. Press .

2. Select Status > Network > TCP/IP Parameters and then write down the phone’s IP Address.

3. Open an incognito window in Google Chrome, type the IP address into the address (URL) bar, and then press Enter on your keyboard. If the web UI does not load, enter https:// before the phone’s IP address.

4. Enter the Device Admin Password. You can find this password within the Jive Administration Security tab.

5. Go to Settings > Provisioning Server.

6. Define the following settings:

7. Click [Save].

Note: If the phone doesn’t automatically reboot, you must power cycle the device to apply its provisioning settings.

After a factory reset on a phone, you’ll need to reset secure provisioning from Jive Administration so it can reconnect to Jive.

1. Click Devices in the left sidebar.

2. Click the device that needs secure provisioning reset.

3. From the Hardware tab > Reset Secure Provisioning, click [RESET].