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Panasonic KX-UTG300

You do not need to dial any numerical prefix before dialing an extension or external number. Simply dial the extension or 10 digit number.

Call Forwarding

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2. Turn On the desired forwarding type.

  • All: Forwards all incoming calls.
  • No Answer: Forwards all unanswered incoming calls.
  • Busy: Forwards calls that arrive when you’re already in a call.

3. Enter the internal extension or external number to which calls will be forwarded.

4. If you selected No Answer, enter how many rings to wait before forwarding.

5. Tap the Save softkey (to disable call forwarding, turn Off the forwarding type).

Do Not Disturb (DND)

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Enabling DND stops your phone from ringing and sends all incoming calls directly to voicemail. Calls are not logged in your Missed Calls.


2. Highlight Do Not Disturb and then press the On or Off key to enable/disable.

3. Tap the Save softkey.

Voicemail Access

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1. Press the MESSAGE key.

2. Dial your password (default 0000).

Speed Dial

Please contact your system administrator regarding your speed dial assignments.

3-Way Calls

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1. While on an active call, press the CONFERENCE key.

2. Dial the internal extension or external number to add to the conference.

3. Wait for the second party to answer, and then let them know that you would like to add them to a 3-way call.

4. Press CONFERENCE again.

Warm Transfer

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Places a current call on hold and allows you to speak with the other party before transferring the call to them.

1. While on an active call, press the TRANSFER key.

2. Dial the internal extension or external number.

3. Speak with the destination party.

4. Press TRANSFER again.

Blind Transfer

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A blind transfer routes a call to another party without speaking to them first.

1. While on an active call, press the TRANSFER key.

2. Dial the internal extension or external number.

3. Hang up before the destination party answers

Tip: To transfer a call directly to voicemail, dial 0 + extension.


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1. Press the HOLD key.

2. Press the flashing Line key to retrieve the call.

Modify Ringtone

1. Tap Setting.

2. Select Basic Phone Settings > Ringtone.

3. If there are multiple lines assigned to the device, select the line you wish to modify.

4. Select the desired ringtone (tap the Play softkey to sample ringtones).

5. Tap the Set softkey.

Note: This device supports silent ringtones.

Presence Monitoring

In order to presence monitor, you must have the feature enabled on your device by an administrator. If not enabled, contact your system administrator for assistance.

Note: The lines that you wish to monitor must be speed dial assignments on your phone.

*Softkeys are buttons located around the display whose function changes depending on the context. These keys are managed by your system administrator.

See a feature you don’t understand? See our phone feature glossary.

Call Handling Features

  • Warm Transfer
  • Blind Transfer
  • Do Not Disturb (DND)
  • Call Forward All
  • Call Forward Busy
  • Call Forward No Answer
  • Intercom (* + ext)
  • Hold
  • Reject
  • Multi-way Calling
  • Anonymous Call Rejection
  • Call Waiting
  • On Hook Dialing
  • Speakerphone
  • Stutter Tone

User Interface Features

  • Adjustable Ringer Volume
  • On Device Call Recording
  • Call Logs
  • On Device Directory
  • Bluetooth

Feature Keys

  • 6 SIP Accounts
  • 6 Virtual Line Keys
  • 24 Virtual Upper Multifunction Keys
  • Mute Button
  • Voicemail Button


  • Touch Screen Display
  • Message Waiting Indicator (MWI)
  • Caller ID (CID)
  • Busy Lamp Field (BLF)
  • Time/Date Display
  • On Screen Message Display

Network & Provisioning

  • Cisco Multicast
  • Web Interface Provisionable
  • PC Connection
  • On Device Ethernet (PoE)


  • Sidecar w/72 Programmable Keys
  • Up to 2 Sidecars

Before you begin:

  1. Verify a device profile has been created.
  2. Verify the phone’s MAC address has been assigned to the device profile.

From the Phone Menu

1. Press the Settings softkey.

2. Select Network settings > Provisioning.

3. Define the following settings:

Provision Enable


Provision Server


Note: Replace ‹domain› with your unique domain (found in parentheses at the top of the admin dashboard).

From the Web Interface (Web UI)

1. Press the Settings softkey.

2. Select Settings > Network settings > Embedded web.

3. Turn off Embedded web and then press the SAVE softkey.

4. Turn on Embedded web and then press the SAVE softkey.

5. Press the Back softkey, select Information Display, and then write down the phone’s IP Address.

6. Open an incognito window in Google Chrome, type the IP address into the address (URL) bar, and then press Enter on your keyboard.

7. Log in with: Username = admin and Password = adminpass.

Note: If this password is not accepted, contact Customer Support for assistance.

8. Go to Maintenance tab > Provisioning Maintenance.

9. Enter https://‹domain› for the Profile Server.

Note: Replace ‹domain› with your unique domain (found in parentheses at the top of the admin dashboard).

10. Press Save.

Note: If the phone doesn’t automatically reboot, you must power cycle the device to apply its provisioning settings.

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