You do not need to dial any numerical prefix before dialing an extension or external number. Simply dial the extension or 10 digit number.
1. Press FORWARD/DO NOT DISTURB.
2. Turn On the desired forwarding type.
3. Enter the internal extension or external number to which calls will be forwarded.
4. If you selected No Answer, enter how many rings to wait before forwarding.
5. Press the Enter softkey (to disable call forwarding, turn Off the forwarding type).
Enabling DND stops your phone from ringing and sends all incoming calls directly to voicemail. Calls are not logged in your Missed Calls.
1. Press FORWARD/DO NOT DISTURB.
2. Select Do not disturb.
3. Press the up arrow key to turn On/Off.
1. Press the MESSAGE key.
2. Dial your password (default 0000).
This feature is not supported on this device.
1. While on an active call, press the CONFERENCE key.
2. Dial the internal extension or external number to add to the conference.
3. Wait for the second party to answer, and then let them know that you would like to add them to a 3-way call.
4. Press CONFERENCE again.
Places a current call on hold and allows you to speak with the other party before transferring the call to them.
1. While on an active call, press the TRANSFER key.
2. Dial the internal extension or external number.
3. Speak with the destination party.
4. Press the OK softkey.
A blind transfer routes a call to another party without speaking to them first.
1. While on an active call, press the Blind softkey.
2. Dial the internal extension or external number.
Tip: To transfer a call directly to voicemail, dial 0 + extension.
1. Press the HOLD key.
2. Press HOLD again to retrieve the call.
1. Press the Setting softkey.
2. Select Ringer > Ringtone.
3. If there are multiple lines assigned to the device, select the line you wish to modify.
4. Select the desired ringtone (highlight to sample ringtones).
5. Press the Enter softkey.
Note: This device supports silent ringtones.
This device does not support this feature.
*Softkeys are buttons located around the display whose function changes depending on the context. These keys are managed by your system administrator.
See a feature you don’t understand? See our phone feature glossary.
Before you begin:
1. Press the MENU softkey.
2. Select IP service > Network setting > Embedded web.
3. Turn off Embedded web and then press the SAVE softkey.
4. Turn on Embedded web and then press the SAVE softkey.
5. Press the Back softkey, select Information Display, and then write down the phone’s IP Address.
6. Open an incognito window in Google Chrome, type the IP address into the address (URL) bar, and then press Enter on your keyboard.
Note: If the web UI does not load, enter https:// before the phone’s IP address.
7. Log in with: Username = admin and Password = adminpass.
Note: If this password is not accepted, contact Customer Support for assistance.
8. Go to Maintenance tab > Provisioning Maintenance.
9. Define the following settings:
Standard File URL | http://‹domain›.onjive.com/p/{mac}.cfg Note: Replace ‹domain› with your unique domain (found in parentheses at the top of the admin dashboard). |
---|---|
Master File URL | http://‹domain›.onjive.com/p/master.cfg Note: Replace ‹domain› with your unique domain (found in parentheses at the top of the admin dashboard). |
Cyclic Auto Resync | Yes |
Resync Interval | 1440 |
10. Click Save > [Reboot].
Note: If the phone doesn’t automatically reboot, you must power cycle the device to apply its provisioning settings.
Was this help page useful? Send feedback.