Support

Panasonic KX-UDT121

You do not need to dial any numerical prefix before dialing an extension or external number. Simply dial the extension or 10 digit number.

Call Forwarding

1. Press FUNC.

2. Select Fwd/DND.

3. Turn On the desired forwarding type.

  • All: Forwards all incoming calls.
  • NA: Forwards all unanswered incoming calls.
  • Busy: Forwards calls that arrive when you’re already in a call.

4. Enter the internal extension or external number to which calls will be forwarded.

5. If you selected No Answer, enter how many rings to wait before forwarding.

6. Press the OK softkey.

Do Not Disturb (DND)

Enabling DND stops your phone from ringing and sends all incoming calls directly to voicemail. Calls are logged in your Missed Calls.

1. Press FUNC.

2. Select Fwd/DND > DND.

3. Select On.

4. Press the OK softkey.

Voicemail Access

1. Press and hold the HOLD/MSG key.

2. Dial your password (default 0000).

Speed Dial

This feature is not supported on this device.

3-Way Calls

1. While on an active call, press HOLD/MSG.

2. Dial the internal extension or external number to add to the conference.

3. Wait for the second party to answer, and then let them know that you would like to add them to a 3-way call.

4. Press the CONF softkey.

Warm Transfer

Places a current call on hold and allows you to speak with the other party before transferring the call to them.

1. While on an active call, press XFER/CLR.

2. Dial the internal extension or external number.

3. Speak with the destination party.

4. Hang up.

Blind Transfer

A blind transfer routes a call to another party without speaking to them first.

1. While on an active call, press the BLIND softkey.

2. Dial the internal extension or external number.

Tip: To transfer a call directly to voicemail, dial 0 + extension.

Hold

1. Press the HOLD/MSG softkey.

2. Press the HOLD/MSG softkey again to retrieve the call.

Modify Ringtone

1. Press the FUNC key.

2. Select Incoming Option > Ringer Type.

3. Select the desired ringtone (highlight to sample ringtones).

4. Press the OK softkey.

Note: This device supports silent ringtones.

Presence Monitoring

The device does not support this feature.

*Softkeys are buttons located around the display whose function changes depending on the context. These keys are managed by your system administrator.

See a feature you don’t understand? See our phone feature glossary.

Call Handling Features

  • Warm Transfer
  • Blind Transfer
  • Do Not Disturb (DND)
  • Call Forward All
  • Call Forward Busy
  • Call Forward No Answer
  • Intercom (* + ext)
  • Hold
  • Reject
  • Multi-way Calling
  • Anonymous Call Rejection
  • Call Waiting
  • On Hook Dialing
  • Speakerphone
  • Stutter Tone

User Interface Features

  • Adjustable Ringer Volume

Feature Keys

  • 8 SIP Accounts
  • Dedicated Line Keys
  • Mute Button
  • Voicemail Button

Display

  • Color Display
  • Message Waiting Indicator (MWI)
  • Caller ID (CID)
  • Time/Date Display
  • On Screen Message Display

Network & Provisioning

  • Cisco Multicast
  • On Device Ethernet (PoE)
  • Web Interface Provisionable (Web UI)

Hardware

  • Wireless Handset*

*Supports up to 4 concurrent calls (up to 8 with narrowband).

Before you begin:

  1. Verify a device profile has been created.
  2. Verify the phone’s MAC address has been assigned to the device profile.

This handset pairs with the Panasonic KX-TGP600 wireless base station and does not have provisioning capabilities. Please refer to the Panasonic TPA60 or TPA65 for provisioning steps.

Register Your Handset

1. From the base unit, hold the Handset Locator button down for 5 seconds.

2. Next, hold the OK softkey on the handset until it reads “Registered”.

Note: To deregister your handset, select System Settings > Cancel Register > OK.

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