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Cisco 7942

Cisco has discontinued this phone and is no longer providing firmware updates. Jive has limited ability to support this device.

You do not need to dial any numerical prefix before dialing an extension or external number. Simply dial the extension or 10 digit number.

Call Forwarding

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There is only one type of forwarding for this device – all incoming calls will be forwarded.

1. Press the CFwdALL softkey.

2. Enter the internal extension or external number to which calls will be forwarded.

3. Press the EndCall softkey (to disable call forwarding, press the CFwdALL softkey again).

Tip: While your phone rings, press the CallFwdBusy softkey to forward the incoming call to another person.

Do Not Disturb (DND)

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Enabling DND stops your phone from ringing and sends all incoming calls directly to voicemail.  Calls are logged in your Missed Calls.

1. Press the DND softkey to enable/disable.

Voicemail Access

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1. Press .

2. Dial your password (default 0000).

Speed Dial

Please contact your system administrator regarding your speed dial assignments. 

3-Way Calls

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1. While on an active call, press the MoreConfrn softkeys.

2. Dial the internal extension or external number to add to the conference.

3. Wait for the second party to answer, and then let them know that you would like to add them to a 3-way call.

4. Press the Confrn softkey.

Warm Transfer

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Places a current call on hold and allows you to speak with the other party before transferring the call to them.

1. While on an active call, press the Transfer softkey.

2. Dial the internal extension or external number.

3. Speak with the destination party.

4. Press the Transfer softkey.

Blind Transfer

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A blind transfer routes a call to another party without speaking to them first.

1. While on an active call, press the Transfer softkey.

2. Dial the internal extension or external number.

3. Press the Transfer softkey before the destination party answers.

Tip: To transfer a call directly to voicemail, dial 0 + extension.

Hold

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1. Press the Hold softkey.

2. Press the Line key to retrieve the call.

Modify Ringtone

1. Press .

2. Select User Preferences > Rings.

3. If there are multiple lines assigned to the device, select the line you wish to modify.

4. Select the desired ringtone (press the Play softkey to sample ringtones).

5. Press the Select softkey.

Note: This device supports silent ringtones.

Presence Monitoring

In order to presence monitor, you must have the feature enabled on your device by an administrator. If not enabled, contact your system administrator for assistance.

Note: The lines that you wish to monitor must be speed dial assignments on your phone.

*Softkeys are buttons located around the display whose function changes depending on the context. These keys are managed by your system administrator.

Cisco has discontinued this phone and is no longer providing firmware updates. Jive has limited ability to support this device.

See a feature you don’t understand? See our phone feature glossary.

Call Handling Features

  • Warm Transfer
  • Blind Transfer
  • Do Not Disturb (DND)
  • Call Forward All
  • Call Forward Busy*
  • Intercom (* + ext)
  • Anonymous Call Rejection

*Press the softkey to forward the incoming call to your voicemail.

  • Hold
  • Multi-way Calling
  • Call Waiting
  • On-hook Dialing
  • Stutter Tone
  • Speakerphone

User Interface Features

  • Call Logs
  • Ring Tone Permanence
  • Adjustable Ringer Volume

Feature Keys

  • 2 SIP Accounts
  • 2 Upper Multifunction Keys*

*Supports line assignments.

  • Mute Button
  • Voicemail Button

Display

  • Black & White Display
  • Message Waiting Indicator (MWI)
  • Caller ID (CID)
  • Busy Lamp Field (BLF)
  • Time/Date Display
  • On-Screen Message Display

Network & Provisioning

  • On Device Ethernet (PoE)
  • PC Connection

Hardware

  • Wired Headset

Cisco has discontinued this phone and is no longer providing firmware updates. Jive has limited ability to support this device.

Please contact Customer Support to provision this phone.

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