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Aastra 6739i

You do not need to dial any numerical prefix before dialing an extension or external number. Simply dial the extension or 10 digit number.

Call Forwarding

1. Press the Services key.

2. Tap Call Fwd.

3. Tap ON for the desired Call Forward mode.

  • All: Forwards all incoming calls.
  • No Answer: Forwards all unanswered incoming calls.
  • Busy: Forwards calls that arrive when you’re already in a call.

4. Enter the internal extension or external number to which calls will be forwarded.

5. If you selected No Answer, enter how many rings to wait before forwarding.

6. Tap  to exit the menu (to disable call forwarding, turn Off the call forward mode).

Note: When Call Forwarding is set,  will display at the top of the Home screen.

Do Not Disturb (DND)

Enabling DND stops your phone from ringing and sends all incoming calls directly to voicemail. Calls are not logged in your Missed Calls.

1. Press the Services key.

2. Tap DND to enable/disable.

3. Tap  to exit the menu.

Note: When DND is enabled,  will appear at the top of the Home screen.

Voicemail Access

1. Press .

2. Dial your password (default 0000).

Speed Dial

1. Tap and hold down a line appearance.

2. Enter the name and number.

3. Tap Save.

3-Way Calls

1. While on an active call, press .

2. Dial the internal extension or external number to add to the conference.

3. Wait for the second party to answer, and then let them know that you would like to add them to a 3-way call.

4. Press  again.

Warm Transfer

Places a current call on hold and allows you to speak with the other party before transferring the call to them.

1. While on an active call, press .

2. Dial the internal extension or external number.

3. Speak with the destination party.

4. Press  again.

Blind Transfer

A blind transfer routes a call to another party without speaking to them first.

1. While on an active call, press .

2. Dial the internal extension or external number.

3. Press  before the destination party answers.

Tip: To transfer a call directly to voicemail, dial 0 + extension.

Hold

1. Tap Hold.

2. Press the Line key to retrieve the call.

Modify Ringtone

1. Press the Services key.

2. Select Audio > Ring Tone.

3. If there are multiple lines assigned to the device, select the line you wish to modify.

4. Select the desired ringtone (highlight to sample ringtones).

Note: This device supports silent ringtones.

Presence Monitoring

In order to presence monitor, you must have the feature enabled on your device by an administrator. If not enabled, contact your system administrator for assistance.

Note: The lines that you wish to monitor must be speed dial assignments on your phone.

See a feature you don’t understand? See our phone feature glossary.

Call Handling Features

  • Warm Transfer
  • Blind Transfer
  • Do Not Disturb (DND)
  • Call Forward All
  • Call Forward Busy
  • Call Forward No Answer
  • Intercom (* + ext)
  • Hold
  • Reject
  • Multi-way Calling
  • Anonymous Call Rejection
  • Call Waiting
  • On Hook Dialing
  • Speakerphone

User Interface Features

  • Adjustable Ringer Volume
  • Call Logs
  • Bluetooth
  • On Device Directory
  • Electronic Hook Switch (EHS)

Feature Keys

  • 9 SIP Accounts
  • Dedicated Line Keys
  • 55 Virtual Upper Multifunction Keys*
  • 3 Physical Line Keys

*Supports line assignments.

  • Mute Button
  • Voicemail button
  • On Device Speed Dial Edit

Display

  • Touch Screen Display
  • Message Waiting Indicator (MWI)
  • Caller ID (CID)

*Does not support Arizona Timezone.

  • Busy Lamp (BLF)
  • Time/Date Display*
  • On Screen Message Display

Network & Provisioning

  • Cisco Multicast
  • On Device Ethernet (PoE)
  • Web Interface Provisionable
  • PC Connection

Hardware

  • Sidecar w/36 Programmable Keys*
  • Up to 3 Sidecars

*Supports line assignments.

  • Wired Headset

Before you begin:

  1. Verify a device profile has been created.
  2. Verify the phone’s MAC address has been assigned to the device profile.

1. Press the Options key.

2. Select Status > Network and then write down the phone’s IP Address.

3. Open an incognito window in Google Chrome, type the IP address into the address (URL) bar, and then press Enter on your keyboard.

Note: If the web UI does not load, enter https:// before the phone’s IP address.

4. Log in as an Admin with the password: 22222.

Note: If this password is not accepted, contact Customer Support for assistance.

5. Go to Configuration Server and define the following settings:

Download Protocol

HTTP

HTTP Server

‹domain›.onjive.com

Note: Replace ‹domain› with your unique domain (found in parentheses at the top of the admin dashboard).

HTTP Path

‹domain›/p

Note: Replace ‹domain› with your unique domain (found in parentheses at the top of the admin dashboard).

Mode

Both

6. Select [Save Settings] > Reset > [Restart].

Note: If the phone doesn’t automatically reboot, you must power cycle the device to apply its provisioning settings.

Reset Secure Provisioning

After a factory reset on a phone, you’ll need to reset secure provisioning as well so it can reconnect to Jive.

1. Click Devices in the left sidebar.

2. Click the device that needs secure provisioning reset.

3. From the Hardware tab > Reset Secure Provisioning, click [RESET].

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