Search the Knowledgebase

We maintain a thorough knowledgebase with how-to articles and step-by-step tutorials geared toward both the basic user and the system administrator.

Check out our YouTube Channel

Our training Youtube channel provides access to our Tip of the Week archive, Admin and User tutorials, Dial Plan tutorials, phone how-tos, and more.

Customer Success Webinars

Attend one of our monthly webinars to learn how to get the most out of Jive. Be sure to invite your users too!

Register now.

Jive Community

Hear what customers are saying about Jive.

Not sure where to go for help? Email

Get answers to Frequently Asked Questions.

Submit a Support Ticket

Get support from live, USA-based Jive support technicians, service agents, and network engineers. Submit a ticket here.

Was this help page useful? Send feedback.

Was this help page useful?

This form is to provide feedback on our help pages. if you need assistance, let's talk—we'd love to hear from you.