The hardest part about switching to a new phone system is actually deploying it. You may not have the time, resources, or expertise to deliver a top-of-the-line experience for your business. However, you need a new phone system and you need it implemented quickly with as minimal disruption to your business as possible. On top of all that, you don’t know what you don’t know – what’s the best way to set up auto attendants, call queues, ring groups, paging systems, advanced call routing, and more?

Jive has invested in the best practices, tools, and resources to ensure you have a best in class deployment experience, bringing together:

  • Dedicated pre-sales and field engineers take time to understand your network and ensure you get the most from your Jive Voice solution.
  • Seasoned project managers guide you through every step from assessment to installation.
  • A full range of deployment support services that can be customized to meet your needs and your budget.

Benefits You Can See

Shorten your time to value. Jive’s team of professionals eat, drink, and breathe deployments. They know how to get it done and do it quickly. That means phone deployment in weeks, not months.

Stay focused. Forget hiring more headcount or diverting resources away from other mission-critical projects. Jive Professional Services brings in the right people to cover every scenario.

Minimize disruption. Jive Professional Services has seen it all and have anticipated every scenario. Jive’s team will ensure your phone deployment is worry-free no matter how complex your needs are.

Expertise without the overhead. This isn’t Jive’s first rodeo. Jive Professional Services has overseen some of the largest VoIP deployments in the industry. They’ll configure your system to provide the best experience for your business and your customers.

What We Offer?

A full range of deployment support services can be customized to meet your needs and your budget.

Dedicated Resource Support

Jive provides dedicated resources focused on helping you deploy smoothly and on time.

  • Dedicated project manager
  • Assigned field engineer
  • Deployment-specific SLA
  • 24/7/365 ongoing support post-deployment
  • Multi-location installation, project management, training on-site

System Readiness

Full network assessment and comprehensive system design, configuration, and testing. Jive specialists are there to support your every need.

  • Comprehensive network assessment
  • VoIP service assurance with testing
  • Architecture and network design
  • On-site LAN/WAN assessment
  • On-site overhead paging assessment
  • Broadband ordering and installation planning
  • VLAN setting verification

System Configuration

Complete phone system design and setup at every location. Jive specialists ensure existing settings transfer and new settings are configured to your specifications.

  • Onsite implementation
  • Equipment ordering
  • New number ordering
  • Number porting
  • Desk phone installation
  • Call flow setup and testing including configuration for auto attendants, call queues, and ring groups
  • Integration setup
  • PBX setup
  • SD-WAN install and configuration
  • Jive Business Continuity install and configuration
  • Router and switch install and configuration
  • Branch configuration
  • Multicast paging configuration
  • E911

Training

Whether you’re a seasoned veteran or a first time user, Jive offers a full suite of self-service training solutions, with videos and instructional guides to walk you through the entire solution.

  • Customized training plan
  • On-site training
  • Tailored training for administrators, training, and end users
  • Go-live transition support

Contact your Sales Rep for more details | 844-731-9949 | mm@jive.com

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