Conference bridges allow up to 20 participants to join a call simultaneously allowing you to have meetings with anyone, no matter where they’re located. A conference bridge can be accessed through an auto-attendant option, a direct phone number, a direct transfer, or by dialing an internal extension. Once you have joined a conference call, you can control your mic and volume levels (hosts have additional controls).

Access a Conference Bridge

From Your Jive Phone

1. Dial the conference bridge extension.

2. Enter the conference bridge participant or host pin (if required).

3. Record your name and then press # (if required).

From a Remote Phone

There are three ways for callers to access a conference bridge externally:

1. The caller is blind transferred to the conference bridge extension.

2. The caller is routed to the conference bridge through a dial plan (auto attendant node or conference room node).

3. The caller dials a phone number that is directed to the conference bridge.

Note: Once connected, you may be prompted to enter a conference bridge pin and/or to record your name.

In-Call Conferencing Controls

Download PDF

There are a number of in-call conferencing controls. Controls vary based on whether participants access the conference bridge as a participant or host (determined by the pin entered).

Dial * to access conferencing controls.

[ 1 ]

Mutes/Unmutes your microphone.

[ 2 ] (Host Only)

Locks/Unlocks the conference.*

[ 3 ] (Host Only)

Ejects the last user who joined the conference.*

[ 4 ]

Decreases the conference volume.

[ 5 ]

No action.

[ 6 ]

Increases the conference volume.

[ 7 ]

Decreases your microphone volume.

[ 8 ]

Exits the in-call conferencing controls menu.

[ 9 ]

Increases your microphone volume.

*Hosts cannot be locked out of a conference bridge or ejected once they have joined.

Was this help page useful? Send feedback.

Was this help page useful?

This form is to provide feedback on our help pages. if you need assistance, let's talk—we'd love to hear from you.