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A dialable password is separate from your voicemail password and is used to grant access to tasks such as recording sound clips and directory names, dialing internationally, and monitoring calls. When authenticating, you may be asked for your dialable username as well. This star code allows you to change your dialable password from your phone. If you have forgotten your dialable password, you’ll need to contact your system admin for assistance.

1. Dial *19 from your Jive phone.

2. Enter your current dialable password (default 0000).

3. Enter your new dialable password of at least four digits and then press #.

4. Enter the new password again to confirm it was entered correctly and then press #.

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