It’s nice to know if someone is available before you call them. Presence monitoring allows you to visually monitor the speed dial contacts assigned to your phone to know whether or not they are on an active call. These line keys will light up (busy lamp field) indicating if a contact is busy or idle.
Note: Presence monitoring capacity is dependent on the number of line keys on the phone model; see the phone’s user manual to learn more.
Admin Setup Required
In order to presence monitor, you must have the feature setup by a system admin.