Watch Video

Portal security information may be used to confirm your identity when you call Jive. As needed, you can update your date of birth or change the secret question and answer.

1. Click your username in the upper-right corner.

2. From the Security Information section, click [CHANGE].

3. Enter your new security information.


Was this help page useful? Send feedback.

Was this help page useful?

This form is to provide feedback on our help pages. if you need assistance, let's talk—we'd love to hear from you.