The Unavailable Lines tab displays all the lines that are currently offline. This can be helpful when troubleshooting your system or to see if there are any unused lines that can be removed.

To access a list of unavailable devices, click Unavailable Lines in the left sidebar.

Tip: Click the Extension or Line Name to view/edit the line’s settings.


Line extension used to dial the device.

Line Name

Name by which the line is identified.

Phone Type

Model of the device to which the line is assigned.

Identifies the location of the device.

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