The default region allows users to dial a local number without having to dial the country code first (e.g. +1 in the U.S.) and matches the ringback (what a caller hears while waiting for their call to be answered) to that region. This setting is applied to all your lines and conference bridges (participant invites). We recommend choosing the region that serves the majority of your users and then overriding this default on any individual lines or conference bridges as needed.

1. Click System Settings in the left sidebar.

2. From the General tab > General section, select the desired Region.

Country Support

  • Brazil
  • Canada
  • Germany
  • Spain
  • France
  • United Kingdom
  • Mexico
  • United States

3. Click [SAVE].

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