A ring group without multiple members, is like a hive without bees—it serves no purpose. By adding members to a ring group you decide which lines and/or phone numbers will ring when the extension is dialed.

Note: A single ring group can support up to 50 lines and/or phone numbers. If Confirm Pickup is enabled on the ring group, only 19 members are supported.

1. Click Ring Groups in the left sidebar.

2. Click the ring group that requires additional members.


3. From the Members tab add:

a. Lines – Browse for and select the desired line.

b. External Numbers – Enter the 10 digit number and then click [ADD].

Note: The caller ID will be blocked if Block Caller ID is enabled on the phone number used to dial the external number.

4. Click [SAVE].


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