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By default, your phone number plays the hold music set up within System Settings. However, you can jazz things up by changing the hold music on an individual phone number.

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1. Click Phone Numbers in the left sidebar.

2. Click the phone number that requires different hold music than the PBX default.

3. From the General tab > Hold Music section, select Other and then browse for and choose the desired playlist.

4. Click [SAVE].


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