Watch Video

In order for a device (including softphones) to connect with Jive, it must connect through an authorized network.  By allowing devices to authorize their network automatically when they provision, you will not need to manually authorize networks from the Network Access tab.

Permissions Required

In order to manage network permissions, you must have super admin permissions given to you by a super admin.

1. Click Permissions in the left sidebar.

2. From the Network tab > Automatic Network Authorization section, enable Automatically Authorize Network With Provisioning.

3. Set the Expire authorization after days.

Tip: An expiration of 0 (zero) days will set the authorization to never expire. 

4. Click [SAVE].

Was this help page useful? Send feedback.

Was this help page useful?

This form is to provide feedback on our help pages. if you need assistance, let's talk—we'd love to hear from you.