Paging profiles and realms are used to set up an intercom system—like the one you remember from school where announcements were heard over the loud speakers. A paging profile is assigned to each device used on the intercom system and determines which devices can send (typically designated phones) or receive pages (typically dispersed speakers). A paging realm allows you to divide those devices up into different zones and target pages to specific areas in your organization (at least one realm is required).

Paging Profile Settings

To access the settings for a paging profile, click Paging Profiles in the left sidebar and then select the paging profile you would like to configure.

pagingProfile_access

General Tab

General

Name

Name by which the paging profile is identified.

Paging Realm

Name of the paging realm associated with the paging profile.

Polycom Multicast

Allows Polycom and Yealink devices to send and receive multicast pages between each other. This must be enabled on each paging profile.

Zone Membership

Lists the zones that are defined in the associated paging realm.

SUBSCRIBE

Devices using this paging profile will receive pages transmited to that zone.

TRANSMIT

Devices using this paging profile will be able send pages to all devices in that zone.

pagingProfile_GeneralTab

Polycom Tab

Polycom Settings

Polycom devices have additional advanced paging functionality. For this to work, both the subscriber and the transmitter must be using Polycom devices.

Default Zone

Defines the order zones will appear on the Polycom device. Useful for ensuring that the most frequently-used zones are listed first.

Off-Hook Paging

Controls whether calls can be interrupted by pages. On Polycom devices, pages to the Emergency Zone will always interrupt calls.

pagingProfile_PolycomTab

Usage Tab

Lists all devices assigned with this profile. Click on the device name to go to its settings.

pagingProfile_UsageTab

Paging Realm Settings

To access the settings for a paging realm, click Paging Realms in the left sidebar and then select the paging realm you would like to configure.

pagingRealm_access

General Tab

General

Name

Name by which the paging realm is identified.

Profiles

Lists the paging profiles that are associated with the paging realm. Click a paging profile to launch its configuration settings.

Zones

Displays the zones within the paging realm. The default multicast IP address and ports are filled in automatically.

pagingRealm_GeneralTab

Polycom Tab

Polycom Settings

Polycom devices have additional advanced paging functionality. For this to work, both the subscriber and the transmitter must be using Polycom devices.

Multicast Address

IP address and port used for the priority and Emergency Groups.

Priority Group

Group number (in the Polycom handset itself) for the Priority Group. A page to this group will interrupt normal pages and active calls.

Emergency Group

Group number (in the Polycom handset itself) for the Emergency Group. A page to this group will interrupt normal pages, priority pages, and active calls at near maximum volume even if Do Not Disturb (DND) is turned on.

pagingRealm_PolycomTab

Profiles Tab

Paging Profiles

Lists the paging profiles that are associated with the paging realm. This page is solely informational and changes cannot be made here. Click a paging profile to launch its configuration settings.

pagingRealm_ProfilesTab

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