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For those organizations that have offices or remote employees throughout the world, you can override the default region on a line. This allows those individuals to dial a local number without entering the country code first (e.g. +1 in the U.S.) as well as matches the ringback (what a caller hears while waiting for their call to be answered) to that region.

1. Click Lines in the left sidebar.

2. Click the line that requires a different region than the PBX default.

overrideDefaultRegionOnALine_1-2

3. From the General tab > Extension section, browse for and select the desired Region.

Country Support

  • Brazil
  • Canada
  • Germany
  • Spain
  • France
  • United Kingdom
  • Mexico
  • United States

4. Click [SAVE].

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