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A phone without a line, is like a body without a heart. Lines are given to specific people and are used to dial their phone(s). Because there are no limits to how many lines you can have, you may find yourself using these steps below frequently. Remember, you can assign a line to multiple phones and a phone can have more than one line assignment—so be creative.

1. Click Lines in the left sidebar.

2. Click [ADD LINE].

3. The next available number will automatically populate the Extension; change this number as needed (optional).

4. Enter a Name for the line.

5. Click the checkmark icon.


6. Click the new line to edit its settings.

Now what? Once you’ve created a line, you can either direct a phone number to it, use it as an option in a dial plan, have internal and external callers dial it directly, or all of the above.

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