Watch Video

You’re not limited to the music files that come installed with your Jive system. Feel free to upload any audio files that you have the rights to and use them in a playlist. Uploaded files do not have to be solely music, these could include recorded messages as well. Anything you want your callers to hear is an option.

Copyright Laws

It is your responsibility to ensure compliance with Federal and State Digital Rights Management Laws when uploading copyrighted files. Please see www.copyright.gov for more information.

To Uploaded Music Library

1. Click Hold Music in the left sidebar.

2. Click Uploaded Music.

3. Click the upload icon.

uploadHoldMusic_ToUploadedMusicLibrary_1-3

4. Browse for and select a file from your computer.

Supported File Types
File sizes should not exceed 150 MB.

  • .wav
  • .ulaw
  • .g722
  • .mp3

uploadHoldMusic_ToUploadedMusicLibrary_4

5. Select a Normalization Level to ensure consistent volume levels.

6. Click [OK].

To a Playlist

1. Click Hold Music in the left sidebar.

2. Click the playlist the requires the music file.

3. Click the upload icon.

uploadHoldMusic_ToAPlaylist_1-3

4. Browse for and select a file from your computer.

Supported File Types
File sizes should not exceed 150 MB.

  • .wav
  • .ulaw
  • .g722
  • .mp3

uploadHoldMusic_ToAPlaylist_4

5. Select a Normalization Level to ensure consistent volume levels.

6. Click [OK].

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