First off, you’re probably wondering what the difference is between a hardware profile and a device profile. Simply put, a hardware profile is what makes a device work (make and receive calls) by identifying it over the network using its unique 12 digit MAC address found on the device. A device profile determines how a device works (directories, buttons, etc.). The Hardware tab is used to manage all the MAC addresses on your system. They are then assigned to individual devices allowing them to function with Jive.
Note: You are not billed for storing hardware profiles. You are only billed for the devices to which they are assigned.
To access the settings for hardware, click Hardware in the left sidebar and then select the hardware you would like to configure.
Model of the device. This will be automatically set upon provisioning and is therefore optional for all phones except the Cisco 79XX series and Cyberdata paging devices.
Identifies the location of the device (for reference purposes only).
|Emergency Services Caller ID||
Defines the caller ID used when calling emergency services.