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Creating a new extension is a great way to customize your phone system with Jive—especially when there are no limitations to how many you can have. Easily set up any extension to act as a line, ring group, conference bridge, call queue, dial plan, shared voicemail box, or virtual fax machine to meet your communication needs.

1. Click Extensions Overview in the left sidebar.

2. Click [ADD].

3. The next available number will automatically populate the Extension; change this number as needed (optional).

4. Enter a Name for the extension.

5. Select the Extension Type.

6. Click the checkmark icon.

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7. Click the new extension to edit its settings.

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