To better identify your phones around the office, you can change the name that appears on the actual device (i.e. “Front Desk” or “CEO”). Changing the name appearance on a device does not affect the caller ID.
The way in which the name displays on the device depends on your phone model.
1. Click Devices in the left sidebar.
2. Click the device that requires a new name appearance.
3. From the Device Settings tab > General Settings section, select Use for the Station Label, and then enter the desired label (name).
4. Click [SAVE].
Note: You must power cycle the device to apply any changes made to its settings.