Linking a user to a device allows that individual to use the phone as their own and make customizations. Typically a user is assigned to a device when they are added to your system with the wizard, but there may be times you need to manually assign them.
This process should only be used to make a correction; do not use these steps to reassign a device to a different user.
1. Click Devices in the left sidebar.
2. Click the device that needs a user assigned.
3. From the Device Settings tab > General Settings section, browse for and select an Assigned User.
4. Click [SAVE].
Note: You must power cycle the device to apply any changes made to its settings.