Enable Portal Access for a User
After you’ve added a new user to the system, you’ll need to enable portal access so they can customize their individual settings. In addition, a user can be given permissions to access the admin portal and other tools as needed.
1. Click Users in the left sidebar.
2. Click the user that requires online portal access.
3. From the General tab > Identity section, enter a JiveID (email address).
Note: The email address entered as the JiveID must match the email address the user enters during registration. If there is a mismatch, the user will not be able to access the online portal. To log in with single sign-on (SSO), make sure the user’s JiveID matches their Google or Office 365 email address.
4. Enable Login Enabled.
5. Click [SAVE].
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