Set Up a Line to Receive Calls and Faxes
To reduce the amount of phone numbers you need on your system, you can allow a line with a direct phone number to accept calls and faxes. Not only will this reduce your monthly bill for phone numbers, but also save you money not having to buy physical fax machines. When someone sends a fax to the phone number associated with the line, it is first converted to a PDF and then emailed as an attachment.
To receive faxes, a phone number must be directed to the line.
1. Click Lines in the left sidebar.
2. Click the line that needs to receive both incoming calls and faxes.
3. From the General tab > Inbound Call Options section, enable Intercept Incoming Faxes and select the desired email destination.
4. Click [SAVE].
Was this help page useful? Send feedback.