How to Increase Efficiency with Jive Mobile Features

Jive Mobile Features
by Cliff Painter     Monday, May 1st, 2017.

Maintaining communication with the public is a key part of creating a successful business. If your target audience isn’t able to communicate with you, it’s going to be tough to find and maintain customers. Learning how to manage your business communications, while efficiently running the rest of your company, is a tricky task but not an impossible one with the right tools. Using Jive Mobile features like the Find Me/Follow Me feature and the Jive Mobile App can help increase your efficiency at managing inbound calls and running your business.

Route Your Calls to Wherever You Are

Jive’s Find Me/Follow Me feature is a powerful tool for businesses. This feature allows each person to customize incoming calls to ring a set of numbers sequentially or simultaneously—depending on your needs.

Direct calls from your desk phone to:

  1. A work cell phone
  2. A personal cell phone
  3. A home office phone
  4. Some payphone (if these even exist still…) at your favorite gas station.

Any phone number you choose will work with this feature. This makes the likelihood of you missing any important calls from coworkers or clients close to impossible. You can have these numbers ring all at the same time or in succession based on the call path you set up. You can also determine the length of time before each call is directed to another line. So no matter where you are, those inbound calls won’t be missed.

This makes you more mobile. You won’t be tethered to your desk throughout the day and you will be able to get everything on your to-do list done with the confidence that you’ll be available for those important calls. This is just one of the Jive Mobile features that helps improve the efficiency of your phone system and yourself, creating a more agile company structure.

Turn Your Smartphone into Your Desk Phone

The Jive Mobile app is a great tool that takes mobility to a whole new level. No matter where you are—as long as you have internet connection—your cell phone becomes your office phone. Using the Jive Mobile app you will be able to:

  • Dial extension-to-extension
  • Access the company directory
  • Place callers on hold
  • Transfer calls
  • Conference call
  • Initiate extension-to-extension video call
  • Use SMS/Chat capabilities

In addition to these great features, Jive’s Mobile app has location-based call rules that will allow you to geofence “call or no call zones”.

Having your desk phone in the palm of your hand is another Jive Mobile feature that will help you to stay organized, manage your business, and stay in contact with employees and customers while on the go. We created this mobile app so you could manage your business no matter where you are.

A Mobile Business Phone System for a Mobile Workforce

Jive Voice is the business phone system of the digital age. Moving your telecommunications to the Cloud will enable you to do more business away from your desk while still maintaining open communications with your customers. Both Find Me/Follow Me and the Jive Mobile app help accomplish this. Jive Voice is the phone system for a more agile, mobile workforce. Learn more about how Jive Voice can improve your business in our article, The 10 Things You Need to Know about Jive Hosted VoIP.