How to Select the Best Phone Service for Small Business

Best Phone Service for Small Business
by William Glade     Wednesday, May 31st, 2017.

Welcome traveling researcher. You likely made it here because you’ve either been tasked with or you’ve volunteered to research a new or different phone system for your business. Depending on your technical expertise you might feel that either congratulations or condolences are in order. We get it. A phone system shouldn’t have to be such a headache. That’s why we’ve assembled a list you should consider when trying to select the best phone service for your business.

#1. It should be affordable

It’s amazing that for the last 100 years we have been relying on essentially the same technology to make calls. Not only is this antiquated, but it’s also more expensive than it should be. Now that we’re in the 21st century, we should have technology that is cutting-edge and economical. Hosted VoIP is that solution and it will help you to improve your communications while saving you money. Your phone service should be both current and affordable.

#2. It should be reliable

There’s nothing worse for businesses than having flaky communications systems. Having a phone number for customers to contact you is important for building and maintaining a loyal customer base. Hosted VoIP will help you to keep an open line of communication with all of your customers. Some providers have tools that will check your broadband connections and tell you whether your internet is capable of providing you with a reliable phone signal or not. These providers also will help you stay connected even during internet outages. This is all in an effort to make sure you stay connected no matter what happens. To put it shortly, your phone service should be reliable.

#3. It should be scalable

Whether you’re just getting started or already an established business, you should be looking for a phone system that will grow with you. There are already too many pains associated with growing your business, so don’t make your phone system one of them. Hosted VoIP phone systems scale easily with pre-provisioned phones—just plug in and go—and an online admin portal. With the admin portal, you can add/delete users at your convenience, manage your inbound calls across multiple locations, and create call queues as needed. Your phone service should scale easily with you.

If only there was some sort of guide…

We’ve granted your wish. We created a guide because we know how important a phone system is and how confusing it can be. This guide will help you through your buyer’s journey from start to finish and help you understand the most important features to look for in a phone system. Download the Hosted VoIP Buyer’s Guide today and find the last phone system you’ll need.

Hosted VoIP Buyers Guide