Jive’s cloud-based network, apps, and voice features support the mobile and flexible lifestyle of insurance agents as they simultaneously generate new leads and support existing clients.
At Jive, we understand the importance of listening to the customer and resolving customer needs in a timely manner. In fact, a recent Forbes article, “Disrupt Your Industry with Stellar Customer Service,” recently illustrated how Jive’s “rock star” customer support has disrupted the telecommunication industry. Specifically, we’ve found that a “rock star” customer support directly leads to gaining and retaining customers.
So forget about all of those expensive marketing campaigns. Instead, achieve company growth by improving your customer support! Here are some tactics tactics to improve your customer support.
20% of Americans deliberately ignore their mom’s calls. Want more interesting phone facts? Jive partnered with OnePoll to provide insights into ignoring calls, moving away from landline technology, and the growing predominance of cloud-based communication in the workplace. This infographic was featured alongside an article, “Here’s Exactly How Many of Us Avoid Answering the Phone,” featured in the New York Post.
Survey conducted by OnePole for Jive, with a sample of 2,000 US adults in August 2017.
There are so many ways to communicate at work that it’s overwhelming. Every day, you may find yourself asking the same question: should I email, instant message, video, or phone this information? It’s a mundane question, but it’s important. Because if you don’t choose the right mode of communication, you’ll be ignored, misunderstood, put on the back burner, or dismissed with a vague, insufficient response. Print this infographic and put it right next to your desk to help you answer the daily question: should I email, chat, video, or phone this information?
Here at Jive, we’ve done our fair share of trade shows. They’re a fantastic way to make connections and generate new leads, but we also realize that trade shows can also be intimidating. Whether you’re new to trade shows or a seasoned veteran, here is a timeline to help start and/or refine your preparation. By following this timeline, you will put your best exhibit forward at the next professional trade show.
Is your business shopping for a Hosted VoIP phone? Because we know about office phones, we have some recommendations. So we’re highlighting Jive’s most popular VoIP handsets. So here is a buyer’s guide to find the right office phone for your business. You may notice that our buyer’s guide is a bit fantastical and medieval compared to other buyer’s guides for office phones. As certified nerds, we’re eagerly awaiting the final episode of Game of Thrones, season 7. Game of Thrones and Game of Phones? We just couldn’t help ourselves.
Jive’s Hosted VoIP Business phone system is a lot like a body. Just like there are a lot of different parts that are key to make your body function, develop, and thrive, the same goes for a business phone system.
Jive Cloud Voice provides enterprise-grade features for an affordable price. With Jive, leverage your phones to increase business productivity and efficiency.
Jive’s Hosted VoIP phone system provides enterprise-grade features for an affordable price. With our phone system, you can leverage your phones to increase business productivity and efficiency.