VoIP: Poised to Change the Business Industry


by Matt Peterson on Monday, January 28th, 2013.

There once was a business world ruled only by landline telephone services. However, with the advent of modern technology, Voice over Internet Protocol (VoIP) offers a popular alternative to the conglomerate landline giant. No longer are businesses restricted to desks with corded phones, but can now roam freely amidst Smartphones, tablets and the mighty Internet.

Over the past decade, the telecommunications industry has undergone a dramatic shift. For many years there simply were no alternatives to landlines, which is why landline telephone companies were able to charge a small fortune. Why have landline subscribers declined so rapidly? The sum of this equation contains several parts:

  • Traditional landlines are often extremely expensive;
  • HD voice clarity is greatly improved;
  • Old copper wire technology is no longer as reliable as it was 50 years ago; and
  • Landlines are not portable.

Years ago the telephone industry saw a surge in cellular phone usage. Suddenly people no longer were tied to their landlines to stay in communication with friends and family. These wireless devices were portable and extremely convenient. However, as companies such as Apple pushed the envelope on cell phone technology, introducing Smartphones that used Internet capabilities, many cell phone subscribers have seen their monthly costs soar, largely due in part to data usage.

As VoIP business technology evolved, many landline and cell phone subscribers, especially businesses, began looking for a more cost effective way to receive and send voice data in the form of packets, a similar method to Internet data transfers. Business VoIP services can easily be used anywhere there is an Internet connection, helping reduce roaming charges, international fees and long-distance services.

Experts suggest that the business VoIP provider market will experience the most dramatic increase and a substantial growth spurt from 2012 to 2015. For example, in 2012, it is estimated that VoIP services (both personal and business) represented a mere 16-percent of the market, with fixed landlines comprising 25-percent and cellular networks 59-percent. By 2015, those numbers are expected to double with VoIP being at 32-percent of the market share, landlines at 16-percent and cellular networks just slightly down to 52-percent.

Instead of companies investing in technology that belongs to the stone age era of yesteryear, they should consider switching to VoIP during these tough economic times, taking advantage of saving money, cutting unnecessary expenses and gaining the latest in powerful telecommunication technologies.


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