Critics of Voice over Internet Protocol (VoIP) site that VoIP programs lack security. However, with recent advancements in the telecommunications industry, this is now a claim of the past.
All VoIP systems can be individually customized based on a company’s security requirements. For example, the main security issues with VoIP surround a company’s implementation of the system, not the system itself. If traditional networking security is applied to VoIP business systems, VoIP is as secure as any other type of protocol on the market.
Originally, when VoIP was introduced to the public, hacking and security were not at the forefront of developer’s minds. As with any type of technology product, years of consumer use and research have helped to create a far more advanced product than what was originally released. As with all products, the more popularity they gain, the more scrutiny they are subject to.
Many security issues can be easily resolved by removing the codes for unused VoIP features and performing regular security audits on commonly used features. Most importantly, companies need to define their security requirements ahead of time. Financial institutions and government agencies require higher confidentiality requirements and may require additional, advanced encryption. Implementing the proper tools before switching to VoIP hosted programs helps companies assess all costs up front and prevents any form of cyber attacks from occurring.
Some technology experts adamantly maintain that business VoIP systems are in fact, more secure than traditional telecommunication phone systems. Their opinions are backed by statements that highlight how IP systems can install added security that traditional telephone systems cannot. They claim that the vulnerability for VoIP systems occurs when companies neglect to install proper security and IP safety protocols.
VoIP services constantly have a telephone tone available, leading to consistent reliability and allowing companies to receive and make calls to customers and clients. One of the top VoIP security threats is when a company neglects to turn on Internet security because they feel it is overly complicated and they do not take the time to ensure their system is adequately protected.
Companies that switch to VoIP do so because integrating data and voice plans into one network helps decrease operating expenses and boosts productivity, something that traditional telecommunication services lack.
As with all popular products, the more people that use them, the more security risks they are exposed to with hackers. Taking the proper security measures can eliminate these threats, allowing companies to take full advantage of modern VoIP features and systems.