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Top Four VoIP Trends in 2013

by Matt Peterson     Sunday, March 10th, 2013.

Expert research anticipates that Voice over Internet Protocol is not simply a popular trend, but one that is destine to revolutionize the traditional telephony industry. This year, experts agree that VoIP systems will begin to represent a more unified communication system, one that can easily be integrated into small business phone systems and enterprise corporations alike.

Growth of Mobile VoIP
The mobile VoIP sector is anticipated to reach more than 288 million people by the end of this year, ultimately reaching 1 billion in the course of the next five years. This increase is directly related to vast improvements in network technology and increased competition in the VoIP market.

Transitioning to Sole IP Networks
As the communications field is rapidly evolving, traditional telephone networks will be replaced by all-IP systems. Replacing the aging PSTN platform with IP communication networks will help boost reliability, preserve communications delivery and also offer much-needed privacy.

VoIP Fraud
An initial concern since VoIP’s advancement, the Communications Fraud Control Association reports that phone fraud is around 29-percent annually. However, people need to remember that big name companies are not immune to being hacked. For example, even Cisco has been compromised; however, this year will see a growth in VoIP fraud detection services. One big trend is the Bring Your Own Device (BYOD) to prevent VoIP fraud. Research shows that when companies allow employees to use their personal devices for business, it makes them more prone to hacking. This is because any device the company does not have control over, can easily be compromised. One single fraud-related event can cost a company in the neighborhood of $3,000 to $50,000, and depending upon the type of fraud, this amount could skyrocket. The market has already introduced several simple solutions that will easily detect and stop fraud-related activities.

In the Cloud
With companies such as Apple pushing “Cloud” services, many other providers are following suit. Industry analysts predict this year will have a cohesive VoIP cloud strategy since the physical locations of IP networks and servers are relatively useless when implementing hosted VoIP services.

Jive offers a wide variety of hosted PBX and business VoIP systems, perfect for enterprises, corporations, the public sector and small businesses.

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