Our experts put together resources to help you prepare and write an RFP: examples and a free template for you to download. With our RFP examples and tips, you can receive the best responses and enlist the best options possible.
We’ve all been the difficult customer at some point. Angry customers are an opportunity for you to communicate how much you value them. Here are 10 steps outlining how to deal with difficult customers and improve your chances of retaining those customers.
Without a doubt, the largest threat to your SMB in 2018 is a cyber attack. Find out why cyber criminals are targeting SMBs, and learn three tips to begin securing your business.
A recent Gallup poll shows that statistically, quite a few of your current employees don’t feel appreciated. Either you’re not appreciative of your employees, or your expressions of appreciation aren’t being felt. So let’s discuss effective ways to show employee appreciation in the workplace.
Jive has signed a deal to be acquired by LogMeIn. LogMeIn, most of you will recognize as the parent company of the “GotoMeeting” and “join.me” product lines. We’re excited for this new chapter.
More people than ever own smartphones, and they’re using them at work, leading to a more mobile workforce. This presents challenges to enterprises. It’s important they know what prevailing mobile workforce trends will impact their business and how to turn these trends to their benefit.
The day after the Super Bowl, the talk of the office usually turns toward the best Super Bowl commercials. Find out what makes Super Bowl commercials different from regular commercials, and which commercials of Super Bowl 2018 really stood out.
To celebrate Groundhog Day, we’re going into the prognostication business. Global industry leader Jive Communications and renowned technology consultants Frost & Sullivan teamed up to illustrate UCaaS technology predictions for 2018. Hint: verticals are the new black.
IT departments are excited about the benefits of a multi-cloud strategy, but this strategy also presents a number of obstacles. In particular, updating legacy systems, the growing skills gap for employees, and managing the numerous apps and cloud software continue to be menacing opponents. Let’s face these IT foes by identifying some Easter eggs […]
Do you still have a business fax machine in your machine? Despite the leaps and bounds in workplace applications and technologies, the fax has proven surprisingly resilient. So how has the fax machine survived when so many of its contemporary technologies have long since retired?