While customers increasingly reach out on social media for customer support, 89% of social messages go ignored by brands. Are you one of those brands? Learn why social media support is the new marketing, and learn how your business can proactively address this shift in customer support.
Jive and LogMeIn formally joined forces. The deal brings together Jive’s cutting-edge United Communications (UC) offering and LogMeIN’s market leading collaboration portfolio, which includes the likes of GoToMeeting, GoToWebinar, and join.me. So what does this mean for Jive and our customers?
You may be wondering why it’s worth switching to a hosted VoIP if your current legacy system is working. There are plenty of reasons why a hosted VoIP phone system will enhance your business communications. It will save you money, improve employee mobility, and enable more effective communication.
As VoIP grows increasingly popular and necessary for today’s mobile business needs, security threats for VoIP’s underlying technology becomes an important consideration. Here are four common VoIP phone system security threats.
Prepare your company before switching to a Hosted VoIP. Here are 7 steps to enjoy a smooth, uncomplicated transition to a Hosted VoIP system.
Selecting an office phone system is an important decision because it will affect your company in terms of cost and features. Learn important steps that will help you easily find the perfect office phone system for your company.
Improve your hiring opportunities by giving millennials what they want: flexible work hours. These four tips will help your company implement a flex time policy that will attract and appeal to a growing millennial workforce.
An 89% confidence in the national economy for 2018? That’s staggering! It’s hard to get survey results like that for anything. So why are these well-seasoned business executives so confident about the future of the middle market? This article discusses the positives and the negatives for mid market in 2018.
So you decided your business will transition to Hosted VoIP. However, a successful Hosted VoIP implementation relies on several factors. Many of these factors are out of your control. But your company, and your preparation, can drastically simplify your transition to Hosted VoIP. Here are five basic steps you can take.
Working remotely is a trend that continues to grow year over year. But for managers, the challenge is knowing how best to support their team from afar. We’ll take a look at some of the best management tips for keeping your remote workers engaged, happy, and productive.