While we’re hearing a lot from the perspective of everyday internet users, we also need to consider businesses that make the internet. . . well, their business. To better understand the effects a change in net neutrality may have on internet-based services and industries, I talked to Matt Peterson, a Jive co-founder and current CMO, about Ajit Pai’s FCC proposal.
Customers have gained so much power that business can’t get away with a “buyer beware” mentality anymore. To remain competitive, customer service must adapt to a more comprehensive view of customer care. This more holistic view of a company’s relationship with a customer is called customer experience.
Let’s talk TCO for mid market and enterprise legacy PBX systems and Hosted VoIP. What’s the true cost of an on-premises PBX system, and how does it compare to a cloud-based alternative?
Jive was busy last week, racking up several awards that ranked us among industry leaders across the nation. Comparably—a compensation, culture, and career-monitoring website—partnered with USA Today and Business Insider to publish several “best of lists.” Jive found itself on many of these lists, including “Best CEO,” “Best 50 Large Companies for Women,” and “Best Large Companies to Work For.”
The Best Way to Spread B2B Holiday Cheer I personally prefer the tactile and sentimental tradition of sending holiday cards, but with a B2B business, printed cards aren’t the way to go. Here are some practical and exciting reasons why your B2B company should send digital holiday greetings this season. 1. Accuracy We almost exclusively […]
It’s great to have money leftover—and a pain, because now you’ve got to decide how to spend your end-of-year budget. If you’re having trouble coming up with ways to dispose of your excess budget, here are five suggestions.
Need to plan a business budget for the upcoming year? It’s not as complicated as you make think. Read this article so you can plan your SMB’s budget.
At Jive, we’ve peered into our crystal ball to make some 2018 small business predictions. And by crystal ball, we mean we’ve asked leaders in business, technology, and marketing to share some insights for 2018. Here’s what they had to say.
What do the best business voicemails have in common? Most professionals would agree that the best ones are short, sweet, and get right to the point. Of course, that’s only if you want the person you’re calling to call you back. Maybe you’re too busy texting, playing Candy Crush, or chatting with friends about the new Star Wars movie. If that’s the case, here are 15 tips to guarantee no one will ever call you back.
Jive Mobile 3.0 is a marvel in design and engineering. Find out why Jive Mobile is the best Hosted VoIP mobile app available.