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best conference tips

Best Conference Tips to Growing Your Small Business

by Jive Guest Author     Sunday, September 3rd, 2017.

Conferences are a great way to grow your small business. But how do you make conference attendance effective? Here are the best conference tips to help grow your small business.

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5 Big Marketing Challenges Facing Small Business Owners Today

by Jive Guest Author     Friday, September 1st, 2017.

What marketing challenges face small businesses today? Good question. Here are five pressing problems and solutions in small business marketing.

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The 15 Best Analytics Tools for Every Small Business

The 15 Best Analytics Tools for Every Small Business

by Jive Guest Author     Thursday, August 31st, 2017.

There’s an analytics tool for every business in my list. Whether you have a big budget or no budget, you have no excuse for not tracking your metrics and analytics! So get to work. Data awaits!

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One-Stop Selling Integrated CRM-US

One-Stop Selling Provides Customers One-Stop Shopping with Integrated CRM-UC

by Jive Guest Author     Tuesday, August 29th, 2017.

You’re in sales—B2B, B2C—so you know how complex the sales process can be. Is there a better way? I’ve found CRM-UC technologies are the answer.

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how to improve first call resolution

How to Improve First Call Resolution: 4 Fixes for Your Low FCR

by Ryan Alleman     Tuesday, August 29th, 2017.

One of the most compelling questions for any call center is, “How do we improve our first call resolution?” That one statistic says so much about the effectiveness of your call center and how satisfied your customers are. How do you resolve more concerns on the first call. Check out our four FCR fixes.

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Video Marketing for 2017: What you need to know about your Facebook audience

Video Marketing for 2017: What You Need To Know About Your Facebook Audience

by Hillary Gamblin     Monday, August 28th, 2017.

Video ads are a fixture on your Facebook feed, but what actually gets your attention? This is the question that SMBs should be asking themselves.

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Game of Phones- How to Buy an Office Phone System

Game of Phones: A Buyer’s Guide to Hosted VoIP Office Phones

by Hillary Gamblin     Friday, August 25th, 2017.

Shopping for a Hosted VoIP phone? Have fun with our Game of Thrones inspired Buyer’s Guide. We call it, Game of Phones. Office phones have never been so sexy!

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How to Rock Your job Interview

Tell Me About Yourself: Making A Good First Impression in a Job Interview

by Hillary Gamblin     Wednesday, August 23rd, 2017.

Trying to prepare for an important job interview? Before you google “most common job interview questions,” spend fifteen minutes drafting a 30-second introduction.

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how to improve internal communications

How to Improve Internal Communications: 3 Tips for SMBs

by Jive Guest Author     Monday, August 21st, 2017.

Chances are, you’re trying to figure out how to improve internal communications at your company. Healthy internal communications can breed a positive and collaborative culture, efficient processes, and greater productivity. Poor communication can hobble your employees, lead to poor customer experiences, and hit you with increased operational costs. Here are three simple suggestions to improve your internal communications.

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Hiring for SMBs: Steps, Tips, and Legal Help for the Perfect Hire

Hiring for SMBs: Steps, Tips, and Legal Help for the Perfect Hire

by Hillary Gamblin     Friday, August 18th, 2017.

Need to hire a new full-time employee? Here are tips, steps, and legal advice to help your small business hire the perfect candidate.

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