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Jive for Insurance Agencies [Infographic]

by Hillary Gamblin     Wednesday, January 10th, 2018.

Jive will improve your insurance agency in a whole host of ways. Check out the infographic below to learn how a Jive Hosted VoIP phone system will help your insurance agency connect multiple locations and improve your customer support.

Setting Successful Business Goals jive

Setting Successful Business Goals

by Hillary Gamblin     Monday, January 8th, 2018.

Do you want to meet your company goals for 2018? Find out 5 difference techniques to set and successfully work towards your business goals all year round.

small business digital marketing

5 Resolutions to Kick Off Your Small Business Digital Marketing Strategy

by Ryan Alleman     Friday, January 5th, 2018.

For most small businesses, digital marketing is a no-brainer. The ad space that matters—and is accessible to even the most cash-strapped startup—is online. Here are seven steps to jump start your small business’s digital marketing strategy.

2017 ucaas technology predictions

Revisiting 2017 UCaaS Technology Predictions

by Ryan Alleman     Friday, December 29th, 2017.

It’s the end of the year, so it’s time to turn back the clock to Jive’s 2017 UCaaS technology predictions. Jive joined with UCaaS technology leaders inContact and Polycom to forecast how the industry would change during 2017. How did it shake out? You can judge for yourself how well we did. Here’s a quick recap of our predictions and what happened in 2017.

What Your Business Needs to Know About Explainer Videos

What Your Business Needs to Know About Explainer Videos

by Hillary Gamblin     Wednesday, December 27th, 2017.

Is your company about to make an explainer video? This blog will outline the process and expectations to create a successful animated explainer video.

Challenges Insurance Agencies Face and How a Business Phone System Helps

4 Challenges Insurance Agencies Face and How a Phone System Helps

by Hillary Gamblin     Wednesday, December 20th, 2017.

The insurance world is changing rapidly. Hosted VoIP is not a cure all, but utilizing this technology can help adjusting insurance agencies.

Tips for IT Directors Planning a 2018 Budget

by Hillary Gamblin     Monday, December 18th, 2017.

The 2018 projected IT budget is bountiful. To capitalize on this investment, there are a two things IT Directors need to do in their annual budget.

small business tips from star wars

7 “Last Jedi” Tricks: Small Business Tips from Star Wars

by Ryan Alleman     Friday, December 15th, 2017.

As a small business owner, it’s easy to feel like the Resistance or Rebellion squaring off against the Empire. You’ve got less people and fewer resources than the big guns, but you’ve still got to find a way to win. While you’re waiting to see “The Last Jedi,” here are a few Jedi-approved small business tips from Star Wars.

Our Business is the internet. What will happen if the FCC changes net neutrality?

What will happen to UC now the FCC changed net neutrality?

by Hillary Gamblin     Thursday, December 14th, 2017.

While we’re hearing a lot from the perspective of everyday internet users, we also need to consider businesses that make the internet. . . well, their business. To better understand the effects a change in net neutrality may have on internet-based services and industries, I talked to Matt Peterson, a Jive co-founder and current CMO, about Ajit Pai’s FCC proposal.

customer experience

Customer Service vs Customer Experience: Key Metrics for Success

by Ryan Alleman     Wednesday, December 13th, 2017.

Customers have gained so much power that business can’t get away with a “buyer beware” mentality anymore. To remain competitive, customer service must adapt to a more comprehensive view of customer care. This more holistic view of a company’s relationship with a customer is called customer experience.

15 steps to get that yes

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