Conferences are a great way to grow your small business. But how do you make conference attendance effective? Here are the best conference tips to help grow your small business.[...] Continue Reading.
What marketing challenges face small businesses today? Good question. Here are five pressing problems and solutions in small business marketing.[...] Continue Reading.
There’s an analytics tool for every business in my list. Whether you have a big budget or no budget, you have no excuse for not tracking your metrics and analytics! So get to work. Data awaits![...] Continue Reading.
You’re in sales—B2B, B2C—so you know how complex the sales process can be. Is there a better way? I’ve found CRM-UC technologies are the answer.[...] Continue Reading.
One of the most compelling questions for any call center is, “How do we improve our first call resolution?” That one statistic says so much about the effectiveness of your call center and how satisfied your customers are. How do you resolve more concerns on the first call. Check out our four FCR fixes.[...] Continue Reading.
Video ads are a fixture on your Facebook feed, but what actually gets your attention? This is the question that SMBs should be asking themselves.[...] Continue Reading.
Shopping for a Hosted VoIP phone? Have fun with our Game of Thrones inspired Buyer’s Guide. We call it, Game of Phones. Office phones have never been so sexy![...] Continue Reading.
Trying to prepare for an important job interview? Before you google “most common job interview questions,” spend fifteen minutes drafting a 30-second introduction.[...] Continue Reading.
Chances are, you’re trying to figure out how to improve internal communications at your company. Healthy internal communications can breed a positive and collaborative culture, efficient processes, and greater productivity. Poor communication can hobble your employees, lead to poor customer experiences, and hit you with increased operational costs. Here are three simple suggestions to improve your internal communications.[...] Continue Reading.
Need to hire a new full-time employee? Here are tips, steps, and legal advice to help your small business hire the perfect candidate.[...] Continue Reading.