If you’re worried about how to write an RFP for a new phone system—well, you should be. Writing an RFP (request for proposal) can be time-consuming, involves technology details you’re probably not familiar with, and kicks off the arduous service-purchasing process. But it doesn’t have to be that way. At Jive Communications, we’ve drafted our share of RFP responses. We’ve also helped many organizations (or consultants they’ve hired) craft their own RFPs aimed at Hosted VoIP providers. That’s why we wanted to share this list of tips on how to write effective RFPs.
Since the mobile lifestyle and BYOD (Bring Your Own Device) programs arrived in the workplace, it’s never been easier to work on the go and stay connected to the office. That’s also the problem. It is possible to be “too connected,” and we’re starting to hit critical mass. Discover the top ten ways to regain your work-life balance in the midst of the mobile revolution.
In the past, video conferencing and video phones were only seen in sci-fi movies. Despite its obvious advantages and rising use, a high percentage of workers are still uncomfortable with video conferencing. One widespread reason is not knowing the basic rules of video conferencing. In fact, only 23 percent of workers say they’ve received video etiquette training. So here are 10 video conferencing tips to get your ready for your close up.
The Unified Communications as a Service (UCaaS) market is experiencing robust adoption by SMB, enterprise and the public sector. By 2020, UCaaS is expected to reach 41% market penetration, and by 2024, the market is expected to reach USD 143.49 billion. To stay competitive, UCaaS companies will need to invest in technologies that empower remote […]
When it comes to call filtering, we’ve all been there. Let’s say your top client calls in and gets tangled up in the menu options, is directed to the wrong department, and gets bounced around to multiple people before finally reaching the person he or she originally called for. Or let’s say a customer had […]
Call routing for any organization is always changing. Staff come and go, people take different positions—or switch departments entirely—and office locations can change as well. Which means your phone numbers and extensions constantly need updating. And who would know what needs changing better than you? That’s why Jive gives customers complete dial-plan control with our […]
In Orem, Utah, Jive employees gave the gift of Christmas service this year. The company shared its Christmas cheer by donating hundreds of gifts to children through Sub for Santa. “Tis the season,” said Jive Creative Development Manager, Jonathan Timothy. “Secret Santa programs are nothing new. But making someone’s Christmas a little brighter never gets […]
The countdown to the holidays has begun. Did you know you can use your business phone system to show your customers more holiday cheer when they call? Check out our six-point checklist on how to prep your phone system for the “most wonderful time of the year.”
It’s hard to avoid the myths surrounding cloud security. Here’s the truth behind the top 3 myths we hear most often.
Not everyone takes the summer off, and the ambitious programmers enrolled in SIE Utah are no exception. Matt Peterson, Jive’s Chief Marketing Officer, stopped by to share his thoughts on programming and how young programmers could prepare for the future.