Even with an all-star staff running your contact center – or your call center – and still not deliver all-star service. Why? Because good service isn’t only about hiring the right people. It’s also about technology. Stellar employees need terrific tools to deliver better experiences to customers. That’s why Jive offers multiple contact center options that include must-have features.
Discover what a softphone is and read about five compelling reasons why organizations are adopting them. Also, learn about the newly released Jive Mobile 2.0 softphone application and how its new features set it apart from other softphone apps.
Since starting in 2006, Jive has mostly focused on Hosted VoIP as a service. But now Jive’s cloud-based phone service is called Jive Voice, and with that seemingly small change comes a radical shift in Jive’s vision for the future.
Are you a NASCAR fan? Check out the No. 05 truck in today’s World Truck Series 250 and you’ll see it sporting a spanking-new Jive-green trim. That’s right. Jive is partnering with Athenian Motorsports and driver John Wes Townley to field the 05 (we call them the “Jive 05”) cars.
Cloud Communications Provider Teams Up with ARCA Race Winner. LINCOLN, AL – April 29, 2016 Officials from Jive Communications, Inc. announced today that the international communications company has entered into a multi-faceted motorsports marketing program for the 2016 Racing Season. The announcement took place at the Talladega Superspeedway during the ARCA and NASCAR weekend activities. […]
When people dial in to a big corporation, they expect certain things: recorded messages, virtual receptionists, decent hold music, etc. Most of all, they expect to reach a person without a lot of hassle. That’s what it comes down to—everyone wants to be treated like the big client of a big firm. That’s where Jive comes in.
Jive Communications, Inc. announced the launch of its softphone app, Jive Mobile 2.0, available now for iOS and Android.
If you visited Jive at Channel Partners at Las Vegas, you know that this year we put the pedal to the metal to make 2016 our best show yet.
Even with options like chat or video conferencing available, business emails are still king. Clear business communications, no matter the medium, can save time, increase productivity, and prevent misunderstandings and conflict. Here are seven tips to keep your emails professional and effective.
Great communication isn’t just luck—it’s something that can be steadily improved with a solid strategy, just like any other metric of success. And in the long term, your company will reap the benefits, as engaged employees become more productive, more likely to work with other teams, and happier.