When it comes to call filtering, we’ve all been there. Let’s say your top client calls in and gets tangled up in the menu options, is directed to the wrong department, and gets bounced around to multiple people before finally reaching the person he or she originally called for. Or let’s say a customer had […]
Call routing for any organization is always changing. Staff come and go, people take different positions—or switch departments entirely—and office locations can change as well. Which means your phone numbers and extensions constantly need updating. And who would know what needs changing better than you? That’s why Jive gives customers complete dial-plan control with our […]
In Orem, Utah, Jive employees gave the gift of Christmas service this year. The company shared its Christmas cheer by donating hundreds of gifts to children through Sub for Santa. “Tis the season,” said Jive Creative Development Manager, Jonathan Timothy. “Secret Santa programs are nothing new. But making someone’s Christmas a little brighter never gets […]
The countdown to the holidays has begun. Did you know you can use your business phone system to show your customers more holiday cheer when they call? Check out our six-point checklist on how to prep your phone system for the “most wonderful time of the year.”
It’s hard to avoid the myths surrounding cloud security. Here’s the truth behind the top 3 myths we hear most often.
Not everyone takes the summer off, and the ambitious programmers enrolled in SIE Utah are no exception. Matt Peterson, Jive’s Chief Marketing Officer, stopped by to share his thoughts on programming and how young programmers could prepare for the future.
Dentists face unique challenges in today’s market, and one of the first places they ought to look for solutions is their dental office phone system. That’s why, for any dentist, selecting the right phone system is critical to a practice’s success.
Jive hit the scene 10 years ago with a handful of clients and six founders determined to change the world. Help us celebrate by checking out our “10 years of Jive” infographic, along with 10 of our favorite moments from the last 10 years.
Technology is changing the legal industry. Here’s our take on the top 5 tech trends that will shape law firms of the future.
VoIP usage is on the rise, and you may find yourself facing an endless array of tech jargon. Enter the Jive VoIP glossary – your key to solving the mysteries of VoIP.